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Housing Officer

2 months ago

Swansea, United Kingdom Swansea Council Full time

£ 22,369-£23,194 per year An exciting opportunity has arisen within the Housing Service to work as a Housing Advisor in a busy Rents Team, this is a customer facing role which includes supporting and advising tenants in respect of their rent accounts.

**Post title**: Housing Advisor
**Post number**: PL.68878
**Salary**: £ 22,369-£23,194 per year

**Directorate/department**:Place

**Further information**:
We are looking for a self-motivated, dedicated and reliable team player to work in a busy team.
Officers to advise and support tenants in respect of managing their rent accounts.
An element of the role includes taking telephone payments, this is done on a rota basis.
We are looking for someone who will show empathy to the individual circumstances of customers and
balance this with the need to help keep rent arrears to a minimum and recover rent arrears.
You will need excellent IT and administrative skills, be able to work confidently within procedures and
guidelines, keep accurate and professionally written records and be flexible in your approach to
work.
It is essential that you have a current driving licence and your own transportation.

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