Evening Room Attendant
7 months ago
**POSITION OVERVIEW**
At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Housekeeping Department as Evening Room Attendant.
**RESPONSIBILITIES & ESSENTIAL FUNCTIONS**
- To ensure that a complete turndown service is provided
- Clean corridors, stairs and rotunda to the required standard
- Remove or rewash any damaged linen and, if appropriate, return to the Housekeeping Department
- Guest supplies and amenities are replenished as required
- Keeps Floor Housekeeper fully informed of all problems or unusual matters of significance
**ENTRY REQUIREMENTS**
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
**WHAT WE OFFER**:
- Highly competitive salary within the luxury London Hotel sector
- Instant reward scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Free Laundry service for tailored uniform
- Cycle to Work Scheme
- Complimentary meals on duty
- Part of our CanadaLife life insurance
- Social events and activities
- Season ticket loan
- Pension scheme
- Employee mental health assistance helpline
- Recognition schemes including our employee of the month programme
- Employee Introductory Scheme
- Training Fund Assistance
INDFOH
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