Casework Services Coordinator, Cumbria and

1 month ago


Greater Manchester, United Kingdom The Royal British Legion Full time

Job title

Casework Services Coordinator, Cumbria and Lancashire (Homebased)

Job reference

R17090-23

Date posted

03/08/2023

Application closing date

20/08/2023

Location

Lancashire & Greater Manchester

Salary

£23,356 per annum

Package

Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.

Contractual hours

35

Basis

Full time

Job category/type

Services - Welfare, Pensions and Grants

**Do you have experience in advisory, information, advocacy or guidance role supporting local communities?**

**Are you looking to take your career to the next level with one of the **country’s largest charity?**

**_ We want to hear from you_**

We have an exciting opportunity for a **Casework Services Coordinator **to be part of our Welfare Team ensuring that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way which provides a person-centred solution, based on immediate presenting needs and circumstances.

This is an exciting time to join our established team in the Cumbria and Lancashire at a time when the RBL are focussing on making the beneficiaries journey the best it possibly can be.

**As a** **Casework Services Coordinator you will **provide excellent customer service at every opportunity ensuring our team are supported with administrative tasks to deliver an extraordinary and unique service to our beneficiaries when they need us.

You will work closely with Case Officers and the Casework Services Manager to meet the immediate needs of beneficiaries referred to the Welfare Team.

**_ Living within the Cumbria and Lancashire_** **_(or commutable distance) and having a driving license is essential in being able to undertake this role._**
- Please note this role will be Home based with occasional travel to RBL offices and/or throughout the region, in addition to Home Visits and Tribunal representation throughout the region when required. We do cover travel expenses._

**_ For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert._**

**Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.**

**Closing Date**: 20th Aug 2023

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.



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