Customer Relations Internship
7 days ago
Company: Club Med UK
Department: Customer Relations
Duration of Placement: 12 months
Start date: As soon as possible
Allowance: tbc
**Main missions**:
- Handle requests and provide customer service, guidance, and support
- Assisting in the handling of customer complaints
- Assist customers with pre and post departure queries
- Acknowledge, log and investigate complaints
- Provide Ad-hoc support
- Handle Resort reports
- Create Excel Reports and PPT presentation
**Qualifications Education**:
- Pursuing a bachelor’s or master’s degree in Business, Customer Relations, Sales or related field - Final Year Internship
**Required Skills**:
- Be diplomatic to answer customers’ solicitations
- Be a well-organized, enthusiastic and confident individual, able to use their initiative and willing to get involved in every activity asked.
- Attention to detail is essential, as the ability to multi-task, and work under pressure.
- Excellent verbal and written communication skills
- Patient and persistent
- Ability to pay close attention to detail with a high degree of accuracy
- Ability to work quickly, accurately and independently in a fast-paced environment
- Managing a project with responsibility
- Active participation in the activities of a business unit
- Pack Office (master on Excel, Outlook and PPT)
If you are interested in this position, please upload your CV and cover letter in English.
**Job Types: Internship, Full-time, Fixed term contract**
**Salary: £9.50 per hour**
**Benefits**:
- Work from home
**Schedule**:
- Monday to Friday
**Ability to commute/relocate**:
- London, Wimbledon: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
**Work Location**:
- Hybrid remote in London
**Expected start date: soon as possible**
**Job Types**: Full-time, Temporary contract, Internship
Contract length: 12 months
**Salary**: £9.50 per hour
**Benefits**:
- On-site parking
- Work from home
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
**Experience**:
- customer service: 1 year (required)
Work Location: Hybrid remote in London
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