Resident Services Assistant
2 weeks ago
**Location**: Edinburgh Office
**Hours**: Monday to Friday, 37.5 hours per week
**Department**: Build to Rent, Development Services
**Reports to**: Director of Build to Rent
Rettie & Co. is an independent firm of property specialists operating in Scotland and the North of England. The company provides services in Residential Sales, Farms & Estates, New Homes Sales and Marketing, Professional Valuations, Letting & Management, Land, Development & Residential Investment, Build To Rent, Consultancy & Research and Financial Services.
Rettie & Co. has established a strong presence in the mid-market/intermediate rent (MMR) sector, dealing with the letting and (unit) management of homes funded through Scottish Government’s National Housing Trust (NHT) initiative. There is continued growth of this aspect of our business, and with ambitions to expand the services offered to this sector, as well as to the growing build to rent (BTR) sector. This is a great opportunity for a motivated individual to join our ambitious team.
**PURPOSE OF THE ROLE**
**KEY RESPONSIBILITIES**
You will have responsibility for the following:
- Sending lease documents to tenants, monitoring they are returned and signed correctly
- Drawing up lease documents and serving Notice to Quit documents to terminate lease agreements
- Filing and changing of files for the Build To Rent team including the dead filing system and retrieval of dead files on request.
- Dealing with utility and Council Tax bills for void periods, checking readings, dates etc.
- Arranging access to properties for safety and maintenance works
- Monitoring and chasing of Public Liability Insurance for all contractors, linking certificates and updating details
- Remarketing of properties ensuring all details are correct and up-to-date including photographs
- Dealing with reference requests for tenants
- Lodging deposits within the approved tenancy deposit scheme
- Diary management for the Resident Service Managers
- Database management; Coordination of mail shots
**Key Requirements**
- Experience and Technical Skills_
- Admin experience is essential. If you have experience in a property related role that would be desirable.
- Full driving licence
- High standards of customer service
- An organised approach to administration
- The ability to work on own initiative and as part of a team
- Have excellent IT skills, including MS Office software (Teams, SharePoint, Word, PowerPoint, Excel, Outlook)
- Ability to multi-task, methodically and calmly, in a fast-paced environment
- Excellent communication skills, both written and oral
- Knowledge of REAPIT and QUBE would be beneficial, although not essential
- Behavioural Competencies_
- Self-motivated
- Customer Focused
- Effective Communicator
- Relationship Building
- Interpersonal Skills
- Teamwork
- Organisational Ability
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Sales administration: 3 years (preferred)
- administration: 3 years (preferred)
-
Resident Services Assistant
2 weeks ago
Edinburgh, United Kingdom Piries Hotel Full time**Resident Services Assistant**: **Reception - Piries Hotel**: **Contract**:Part time** **Salary**:£10.24 per hour****: Our hotel is currently operating under a government exclusive use contract, and we are providing our great facilities to residents on a long-term stay basis. Due to this exclusive contract the hotel is closed to the public and is operating...
-
Resident Service Assistant
2 weeks ago
Edinburgh, United Kingdom Piries Hotel Full time**Resident Service Assistant**: **Reception - Piries Hotel**: **Contract**:Full Time** **Salary**:£10.24****: A choice hotel for short weekend and shopping breaks in Edinburgh, Piries is close to Edinburgh Airport and offers all the comforts of a pleasurable and cost-effective hotel. Wrapped up in a traditional Scottish atmosphere, the hotel offers 32...
-
Resident Services Assistant
2 weeks ago
Edinburgh, United Kingdom Piries Hotel Full time**Resident Services Assistant - Night**: **Night - Piries Hotel**: **Contract**:Part time** **Salary**:£11.42 per hour****: A choice hotel for short weekend and shopping breaks in Edinburgh, Piries is close to Edinburgh Airport and offers all the comforts of a pleasurable and cost-effective hotel. Wrapped up in a traditional Scottish atmosphere, the hotel...
-
Resident Services Assistant
2 weeks ago
Edinburgh, United Kingdom Rettie and Co. Full time**KEY DETAILS**: Location: Edinburgh Department: Build to Rent Team, Development Services Reports to: Director of Build to Rent Hours: Monday to Friday, 37.5 hours per week **Purpose of the role**: Rettie & Co. is an independent firm of property specialists operating in Scotland and the North of England. The company provides services in Residential Sales,...
-
Night Receptionist
7 months ago
Edinburgh, United Kingdom Resident Hotels Full time_**The Resident is currently recruiting for a Night Receptionist to join their new team in Edinburgh! **_ We’re delighted to announce The Resident’s newest hotel is set to open this Summer in Scotland’s capital city! The Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms,...
-
Receptionist
7 months ago
Edinburgh, United Kingdom Resident Hotels Full time_**The Resident is currently recruiting for a Receptionist to join their new team in Edinburgh! **_ We’re delighted to announce The Resident’s newest hotel is set to open this Summer in Scotland’s capital city! The Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in...
-
Resident Advocate Assistant
2 weeks ago
Edinburgh, Edinburgh, United Kingdom NHS Full timeAbout UsBarchester Healthcare is a leading provider of care and support services in the UK, with over 200 care homes and a team of dedicated professionals. We are committed to delivering high-quality care and support to our residents, promoting independence, dignity, and overall well-being.We are seeking a Care Assistant to join our care team at one of our...
-
Resident Boarding Assistant
2 weeks ago
Edinburgh, United Kingdom St George's School, Edinburgh Full time**RESIDENT BOARDING ASSISTANT** **(Full Time/Term Time+)** - Due to the nature of the role, (Provision of services to young females), this role is exempt as a Genuine Occupational Requirement (GOR) under Schedule 9 of The Equality Act(2010)and is therefore restricted to female only applicants._ **PURPOSE OF JOB** The primary role of the...
-
Resident Boarding Assistant
2 weeks ago
Edinburgh, United Kingdom St George's School, Edinburgh Full time**RESIDENT BOARDING ASSISTANT** **(Full Time/Term Time+)** **PURPOSE OF JOB** The primary role of the Boarding Assistant is to work within the boarding environment to get to know the girls and build up a relationship of trust with them. She will be expected to be ready to give support to the House staff team. In addition, she will have other...
-
Resident Care Assistant
1 month ago
Edinburgh, Edinburgh, United Kingdom Barchester Healthcare Full time**Career Advancement Opportunities:**As a Resident Care Assistant with Barchester Healthcare, you will have the opportunity to develop your career through ongoing training and development. Our commitment to providing high-quality care means that we invest in our staff to ensure they have the skills and knowledge needed to excel in their roles.
-
Night Resident Ambassador
9 months ago
Edinburgh, United Kingdom The McEwan, Moda Full time** Resident Night Ambassador** Moda, Edinburgh, is looking for a Resident Night Ambassador who will be responsible for delivering first class customer service and resident engagement. You will provide our residents with a positive and memorable experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an...
-
Duty Manager
3 days ago
Edinburgh, United Kingdom The Resident Edinburgh Full timeThe Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed enclave from which they can easily immerse themselves in the city. Reputation...
-
Duty Manager
3 days ago
Edinburgh, United Kingdom The Resident Edinburgh Full timeThe Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed enclave from which they can easily immerse themselves in the city. Reputation...
-
Homes For Students | Resident Services Assistant
4 weeks ago
City of Edinburgh, United Kingdom Homes For Students Full timeAre you ready to make your mark on the vibrant world of student accommodation?Are you passionate about providing exceptional customer service?If so, we have an exciting opportunity for you to join our team at Albert Place as a Resident Services Assistant working 40 hours per week, 9.00am to 5.30pm Monday to Friday.At Homes for Students, we are dedicated to...
-
Resident Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Vista Prairie Communities Full timeBecome a valuable member of our team at Vista Prairie at Copperleaf, Assisted Living and Memory Care. As a Resident Assistant, you will make a meaningful impact in the lives of our residents while enjoying a fulfilling career.Job OverviewThis role offers a mix of challenges and rewards, with schedules varying depending on availability. You will join a team...
-
Resident Care Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Crooton Full timeAt Crooton, we're passionate about delivering high-quality care to our residents, and as a Resident Care Director, you'll be instrumental in making this happen. This role offers a unique opportunity to lead our care team and shape the future of our care home.We're offering a competitive salary of £23.45 per hour for this role, with a minimum commitment of...
-
Customer Service Assistant
2 weeks ago
Edinburgh, United Kingdom CA Ventures Full timeWe are recruiting for a Community Assistant (CA) to join our team and play a key role within our **Novel Student** accommodation, Silk Mill, in Edinburgh. The CA is a position with the primary responsibility of building relationships with current and prospective residents of our Novel Student platform, and ensuring night time safety and security of all our...
-
Duty Manager
3 days ago
Edinburgh, EH1, Edinburgh, United Kingdom The Resident Edinburgh Full timeThe Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed enclave from which they can easily immerse themselves in the city. Reputation...
-
Service and Sales Assistant
2 weeks ago
Edinburgh, United Kingdom Yugo Full time40 hours per week - Monday to Friday with occasional weekends during busy periods - 9 hour shifts between 8am - 5pm We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state-of-the-art student accommodation the heart of Dublin. As the Sales & Service Assistant, you'll be the first port of call for our residents...
-
Customer Service Assistant
2 weeks ago
Edinburgh, United Kingdom Vita Student Full timeHourly Pay: £11.50 Contract (per week): 16 hours **Your Role** We are looking for a **Customer Service Assistant** who can commit to **16 hours per week to start on the 9th July - 31st August on a temporary contract**. We are open 7 days a week, 365 days a year, 24 hours a day and need people to work a range of shifts and days, this means we can offer...