One Stop

6 months ago

Southampton, United Kingdom Tesco Full time

You will be responsible for
**As a Shift Leader, My role involves**:

- Coordinate the team to deliver the easiest shopping trip in the community
- Opening/closing the store and completing duty cover, making sure all decisions are right for customers, colleagues, and everyone’s safety.
- Being the go-to person for colleagues in the absence of the Store Manager for day-to-day operational queries.
- Supporting the Store Manager to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
- Making sure the store is always clean, tidy, and well presented.
- Prioritise the replenishment of products that matter to our customers.
- Making sure point of sale and shelf edge labels reflect what good looks like.
- Taking immediate action for any overcharges and preventing any reoccurrence.
- Proactively manage queues in store to deliver a great shopping trip for our customers.
- Co-ordinating colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around trade patterns.
- Being knowledgeable about my store, coordinating others to deliver the practical actions to make improvements.
- Following company health and safety routines and ensuring colleagues do the same.
- Delivering communication to the team, ensuring they are kept well informed.
- Looking at ways to simplify our operations and share these ideas with my Store Manager.
- Always putting the customer first and consider them in everything I do.
- Readily available to resolve customer queries, leaving them with a smile on their face.
- Adjusting the service, I give to each customer to meet their needs.
- Recognising and celebrating colleagues giving great service.
- Understanding what may be getting in the way of delivering a great service and helping to remove these obstacles.
- Resolving colleague’s queries in the absence of the Store Manager, or escalating these to the Store Manager where appropriate
- Ensuring the store is staffed appropriately, reacting to short term absences/sickness by actively finding cover for shifts.
- Being a recognised Keyholder for the store, attending alarm call outs where necessary to ensure the safety and security of the store
- Monitoring and action any internal comms, ensuring messages are actioned in a timely manner and all colleagues are kept informed
- Coordinating colleagues to meet the needs of customers and the operations of the store, feeding back to the Store Manager any issues with colleagues in the building during shift(s).
- Balancing your time across service and replenishment areas of the store.
- Actively support your Store Manager in managing absence within the store, ensuring return to work interviews are conducted for CSA Colleagues and absence triggers reported and acted upon in line with the One Stop absence policy procedures
- Building meaningful relationships with both your Area Manager & People Partner, ensuring you have the knowledge, ability and confidence to escalate relevant issues in a timely manner, seek out advice and support when needed and benefit from in the moment coaching opportunities.
- **If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’**

You will need
**As a Shift Leader, I will be**:

- Able to role model great customer service ensuring customers needs are met.
- Able to build strong long lasting relationships with colleagues to create a team spirit, encouraging

them to be at their best.
- A clear communicator to keep the team well informed.
- Confident in taking the lead when in charge of the store.
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything

we do is right for customers and colleagues.
- Energetic, driving and motivating others to deliver expectations and effectively balance priorities.
- Always looking for ideas and opportunities to improve the customer shopping trip and to support

the community

As a Shift Leader I always champion One Stop’s Core Purpose and Values

**Core Purpose**
Serving our customers, communities and planet a little better every day.

**Values**
- Our customers are at the heart of everything we do
- We treat each other how they like to be treated
- We work together as one team
- We make thing’s easier

About us
**About us**

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a

  • One Stop

    5 months ago

    Southampton, United Kingdom One Stop Convenience Stores Limited Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it’s or colleagues who really bring this to life. **We are offering a 36 hour contract working both AM & PM on a 3 week rolling rota. Overtime is available and paid at time & half after 36 hours or double...

  • One Stop

    5 months ago

    Southampton, United Kingdom One Stop Convenience Stores Limited Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it’s or colleagues who really bring this to life. As a Warehouse Operative, your role will be to ensure our stores receive the right stock, at the right time. It’s a fast-paced environment, where...

  • One Stop

    5 months ago

    Southampton, United Kingdom One Stop Convenience Stores Limited Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it’s or colleagues who really bring this to life. **We are offering a 36 hour contract working NIGHTS Sun to Thu 2200-0800 and Friday 2000-0600 on a 3 week rolling rota.** **Overtime is available and paid...

  • One Stop Warehouse Operative Ndc

    5 months ago

    Southampton, United Kingdom One Stop Convenience Stores Limited Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it’s or colleagues who really bring this to life. We are offering a 36 hour contract working a 4 from 6 shift pattern both AM & PM with a 5 day consecutive rest break every 3 weeks. Overtime is available...

  • One Stop

    3 months ago

    Southampton, United Kingdom Tesco Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it's or colleagues who really bring this to life. We are offering a 36hour contract workingboth AM & PM on a 3 week rolling rota. Overtime is available and paid at time & half after 36hours or double time on a...

  • One Stop

    5 months ago

    Southampton, United Kingdom Tesco Stores Limited Full time

    **At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer**: - **10% Discount in One Stop & Tesco stores**: - **Discounted Tesco pharmacy services**: - **Discounted shopping website**: - **Free eye tests**: - **A great holiday package**: - **A commitment to your career development**: - **Community...

  • One Stop

    2 weeks ago

    Southampton, United Kingdom Tesco Full time

    About the role Here at One Stop we aim to serve local shoppers a little better every day. Being a part of the local community, we can achieve this but it's or colleagues who really bring this to life. We are offering a Temp36hour contract workingboth AM & PM on a 3 week rolling rota. Overtime is available and paid at time & half after 36hours or double time...

  • One Stop

    5 months ago

    Southampton, United Kingdom Tesco Full time

    About the role **Steer your way to your new future!** **At One Stop it’s not just about the driving, join a team where everyone is welcome, where you can meet people and help others whilst giving great service with a smile.** **Delivering to our stores doesn’t mean you’re alone, there is a team ready to help and support you whilst you are out on the...

  • One Stop

    4 weeks ago

    Southampton, United Kingdom Tesco Full time

    About the role Steer your way to your new future with progression through to a CAT C+E Licence after approx. 6 months service.At One Stop it's not just about the driving, join a team where everyone is welcome, where you can meet people and help others whilst giving great service with a smile. Delivering to our stores doesn't mean you're alone, there is a...

  • Delivery Driver

    3 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the roleAs a Delivery Driver with One Stop Stores, you will be responsible for representing the One Stop brand in a professional manner while on UK roads. Your primary goal will be to ensure our products reach our stores on time and in good condition. You will also be expected to adhere to the WTD and EU Driver hours, delivering great customer service...

  • Delivery Driver

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleAs a Delivery Driver with One Stop, you'll have the opportunity to progress to a CAT C+E Licence after approximately 6 months of service. You'll be part of a team that values everyone's contributions, where you can meet new people, help others, and provide great service with a smile.Your ResponsibilitiesRepresent the One Stop brand...

  • Delivery Driver

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleAs a Delivery Driver with One Stop, you'll have the opportunity to progress to a CAT C+E Licence after approximately 6 months of service. You'll be part of a team that values everyone's contributions, where you can meet new people, help others, and provide great service with a smile.Your ResponsibilitiesRepresent the One Stop brand...

  • Delivery Driver

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleAs a key member of our team, you will be responsible for delivering our products to our stores across the UK. This is a fantastic opportunity to join a dynamic and growing retail convenience business, where you will have the chance to develop your skills and progress your career.Key Responsibilities• Represent the One Stop brand in a...

  • Delivery Driver

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleAs a key member of our team, you will be responsible for delivering our products to our stores across the UK. This is a fantastic opportunity to join a dynamic and growing retail convenience business, where you will have the chance to develop your skills and progress your career.Key Responsibilities• Represent the One Stop brand in a...

  • Warehouse Operative

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the Role As a Warehouse Operative at One Stop, you will play a vital role in ensuring our stores receive the right stock at the right time. This is a fast-paced environment where you will need to be a team player and work efficiently, accurately, and safely to meet your targets. Key Responsibilities • Accurately assemble orders to support our store...

  • Site Manager

    2 months ago

    Southampton, United Kingdom CV-Library Full time

    A leader in the provision of passive fire protection services is looking for an experienced site manager to oversee and manage operatives completing both fire door and fire stopping installations. The work is based on a large commercial project on a live environment. You will be required to travel between different sites, therefore must have your own...

  • Warehouse Operative

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and organized Warehouse Operative to join our team at One Stop. As a key member of our store support team, you will play a crucial role in ensuring our stores receive the right stock at the right time.Key Responsibilities:Accurately pick and pack orders using a finger scannerMeet targets by working efficiently,...

  • Warehouse Operative

    4 weeks ago

    Southampton, Southampton, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and organized Warehouse Operative to join our team at One Stop. As a key member of our store support team, you will play a crucial role in ensuring our stores receive the right stock at the right time.Key Responsibilities:Accurately pick and pack orders using a finger scannerMeet targets by working efficiently,...

  • Site Manager

    1 month ago

    Southampton, United Kingdom Progroup Recruitment Limited Full time

    Site Manager OpportunityA leading provider of passive fire protection services is seeking an experienced site manager to oversee and manage operatives completing fire door and fire stopping installations on a large commercial project in a live environment.The successful candidate will be responsible for ensuring the smooth execution of the project,...

  • Site Manager

    1 month ago

    Southampton, United Kingdom Progroup Recruitment Limited Full time

    Site Manager OpportunityA leading provider of passive fire protection services is seeking an experienced site manager to oversee and manage operatives completing fire door and fire stopping installations on a large commercial project in a live environment.The successful candidate will be responsible for ensuring the smooth execution of the project,...