Admin Support Officer

2 weeks ago


Stevenage, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Support Officer
**Location**: Stevenage
**Starting Salary**:£23,114 with the opportunity to progress to £24,294 pa (pro rata for part-time)
**Hours**: This role can be offered between 30 - 37 hours per week
**Contract**: Permanent

**Diversity**:We are an inclusive employer and value a diverse workforce

**Job Duties**:
We are looking for highly organised and self-motivated people to join one of our local area Business Support teams. Specific qualifications are not essential - we are looking for bright minded, good thinking individuals who understand the value of effective administrative support.

Business support across Integrated Services for Learning is fast paced, varied and outcomes driven. We support day to day operational systems and processes and provide targeted project and admin support for new initiatives.

We are a supportive and friendly team and work hard to ensure our frontline services can work responsively - keeping quality outcomes for Hertfordshire’s children at the heart of everything we do.

You will be working as part of the business support function within the Integrated Services for Learning (ISL): a multi-disciplinary team supporting frontline ISL services working with schools and families to improve outcomes for children and young people with additional and special educational needs.

Our area Business Support teams provide day to day administrative support services for our frontline, operational teams - usually supporting with processing requests for services, logging information into our case management system databases and dealing with queries from parents, schools and other ISL colleagues.

Much of our business support work is underpinned by standard processes and procedures, working with specific user guides - but you’ll be provided with training on this as part of your induction.

About you: you will have a keen eye for detail, comfortable working with a range of systems and processes to deliver highest quality administrative support.

You will be skilled at building relationships with a range of colleagues, able to assess situations quickly and make good, sound professional judgements on what work needs to happen and when.

Although not essential, it will help if you have previously worked in similar administration roles or those that are customer facing.

Our business support administrative roles provide a great opportunity to learn more about the services ISL provides to children and young people, schools and families across Hertfordshire.

There is lots of scope for training and development in this role, as well as a great opportunity to contribute to the delivery of a key strategic project.

**Additional Information**
Finally, our team is friendly and supportive - lots of experience and knowledge to share and delighted to welcome new joiners

**Closing Date**: Friday 9th February 2024
**Interview Date**: 19th, 20th, 21st and 22nd February

**Benefits of working for us**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC24565


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