Front of House Team Member

6 months ago

Bury St Edmunds, United Kingdom Greene King Full time

As Front of House Team Members you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal - everyone receives a warm Pub & Grill welcome when they visit us.

**As Front of House Staff, you will...**
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Know the menu inside out, offering recommendations to customers
- Greet, serve food, and look after our customers whilst they dine with us
- Assist or work on the bar in preparing drinks that meets specs and customer expectations
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Be the insider behind the bar, offering recommendations to customers
- Prepare and present drinks that meet specifications and customer expectation

**What you’ll bring**
- Willingness to learn and expand your skills
- Have a great eye for detail, making sure every pint is poured to perfection
- A passion for giving great service and making sure every customer receives a warm welcome
- A positive can-do attitude and be a real team player

**We’re all about rewarding our team’s hard work, that’s why**

You’ll receive a competitive salary, pension contribution as well as:

- **The chance to further your career across our well-known brands **- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- **Discount of 33% for you and 15% for your loved ones on all of our brands** - so you enjoy your favourite food and drink at a discount.
- **Free employee assistance program** - mental health, well-being, financial, and legal support because you matter
- **Discount of 50% for you and 25% for your loved ones** at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
- **Wage Stream** - access your wage before payday for when life happens.
- **Retail discounts** - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £7.49-£10.42 per hour

Expected hours: 10 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Ability to Commute:

- Bury St. Edmunds (required)

Ability to Relocate:

- Bury St. Edmunds: Relocate before starting work (required)

Work Location: In person

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