Police Control Room Operator

4 weeks ago


Preston, United Kingdom Lancashire Constabulary Full time

Being a Police Control Room Operator (PCRO) is more than just answering calls, it’s about obtaining and providing accurate information to ensure the right decisions are made to help and keep people safe.

PCROs are predominantly the first point of contact for members of the public wishing to speak to the police. Covering the whole of Lancashire, PCROs deal with all emergency (999) and non-emergency calls (101), identifying risk, threat and vulnerability and grading the incident correctly.

PCROs use a wide variety of systems to be able document incidents quickly and accurately, therefore computer/typing skills are essential. Additionally, you will progress with further training to be a radio dispatcher where you will liaise with officers about live incidents and assign them to attend the scene.

If you are a dynamic, customer focused individual with excellent communication skills, then this role will give you the opportunity to provide an essential service to the public, by taking and dealing with both emergency and non-emergency calls. This recruitment campaign is for part time rota C.

**Starting Salary basic rate = £11,935.50 - £15,715.95 / Once working full shifts and weekends = £13,640.48 - £17,960.97.**

**Job Type**: Part-time

**Salary**: £11,935.50-£17,960.97 per year

Schedule:

- Day shift
- Monday to Friday
- Night shift
- No weekends
- Overtime
- Weekend availability
- Weekends only

Work Location: In person



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