Principal Services Specialist- Marine
3 weeks ago
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Learn about the Danaher Business System which makes everything possible.
Do you want to play a key role in creating process solutions?
The **Field Service Engineer** works closely with the commercial team, this position provides technical pre
- and post-sale support for the integration of Pall technologies into customer processes.
This position is part of the Field Technical Service Team and will be located remote with travel throughout the UK. Predominantly travel will be to Portsmouth, Plymouth, Birkenhead, Scotland and Portland.
**Main Duties**:
- Responsible for testing, servicing, and commissioning Pall marine systems, including mechanical, electrical, and instrumentation. Responsible for troubleshooting PLC and HMI software based on established designs.
- Responsible for implementing and documenting system modifications under the direction of the engineering design team.
- Responsible for developing and implementing written service and/or test procedures and risk assessments.
- Responsible for documenting system modifications and conveying modification details back to Project Engineering through the correct Change Control procedures.
- Responsible for training customer personnel in the operation of the Pall System.
- Assignments will involve travel to specified sites (both domestic and international) to perform service activities. Travel schedules will be arranged as directed by the line manager and following Pall's Global Travel Policy. Travel may take place on evenings or weekends as required to meet the customer's needs.
- Responsible for maintaining a positive relationship with customers. While performing service, the FS must make sound technical decisions to meet customer requirements while maintaining Pall's commercial interests. Independently resolves adverse situations constructively.
- Responsible for the timely and accurate completion of Service Reports, Time Tracking, Site Visit Reports, Expense Reports, and other business-related documents.
- Responsible for performing all services in compliance with applicable Pall, site, and industrial safety practices.
- Responsible for training Customers, Pall or Pall Distributors in the correct use and maintenance procedures for Pall's products, including Service Manuals.
- Other reasonable duties as required by changes to Pall procedures or industrial markets.
- Responsible for generating pre-visit documentation for gaining access to site.
**Essential **Education/Qualification**:
- Bachelors (ideally in a technical or engineering discipline) or Military equivalent or equivalent technical education/experience
- Engineering experience in the Marine Industry (preferred) or Industrial Sector
**It would be a plus if you also possess previous experience in**:
- Strong deductive reasoning and problem-solving skills
- Experience with servicing/troubleshooting automated water systems is helpful
At Pall we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Pall can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
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