Business Partnering

4 weeks ago


Oxford, United Kingdom Prospect Us Full time

Are you an experienced IT Business Partner who is passionate about helping users to get the most out of CRM systems and data?

Prospectus is delighted to be working with the University of Oxford, in the recruitment of a new Business Partnering & CRM User Engagement Manager in the central Development Office. It will be known internally as DARS User Engagement Team Lead.

The University of Oxford are looking for an experienced IT Business Partner and CRM trainer to lead a team that supports their growing user community of over 500 users across multiple sites, who build and maintain relationships with our alumni and donors.

The User Engagement team bring the voice of the customer into everything the CRM team do, ensuring our programme of activity is aligned to the business needs of our users. They also provide users with the support, tools and training they need to be confidentin using technology to achieve their objectives.

You will have experience of working as an IT Business partner, preferably with a focus on designing and delivering engaging IT/CRM training and communications programmes for a wide-ranging user base. You will have outstanding organisational skills, withthe ability to manage projects and workflow, balance priorities and deadlines, and use time and resources effectively. Above all, the University are looking for someone to join our team who is passionate about providing excellent customer service.



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