Warranty Advisor

1 month ago


Norwich, United Kingdom Group 1 Automotive UK Full time

**Group 1**_ _**Automotive**

Warranty Advisor

Salary £35,000 OTE

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our Mercedes Dealership in Norwich is looking to recruit a new Warranty Administrator

About the position
- You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Warranty Administrator position involves:

- Preparing all warranty claims for submission to manufacturer for payment
- Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.
- Ensuring all documentation falls in line with manufacturer guidelines.
- Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.
- Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.
- Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
- Maintaining high standards of control over displaced material returned to manufacturer
- Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
- Full driving licence.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 7th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.



  • Norwich, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Warranty Advisor required in Norwich** - Monday to Friday only!! - Main Dealer Group Our Client, a Family run Car Dealership in the Norwich area, is looking for a Warranty Administrator to join their team. **Responsibilities for the Warranty Administrator are as follows**: - Following manufacturers’ warranty claim procedures (compilation, submission,...


  • Norwich, United Kingdom WeRecruit Auto Full time

    **Warranty Claims Handler required in Norwich area** Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. Previous experience within the motor industry is essential. **Key Responsibilities**: Assessing and confirming the cause of issues on vehicles with failed components while...


  • Norwich, United Kingdom Perfect Placement Uk Ltd Full time

    **Senior Service Advisor inNorwich.** Are you an experienced Senior Service Advisor in Norwich**?** Are you looking for a new role as a Senior Service Advisor in Norwich**?** Our client is a well-established and highly regarded business in Norwich, who is looking to hire an experienced Senior Service Advisor for their service department. Working as part of a...


  • Norwich, United Kingdom Perfect Placement Uk Ltd Full time

    **Senior Service Advisor/Assistant Service Manager in Norwich.** Are you an experienced Senior Service Advisor/Assistant Service Manager in Norwich? Are you looking for a new role as a Senior Service Advisor/Assistant Service Manager in Norwich? Our client is a Dealership in Norwich, who is looking to hire an experienced Senior Service Advisor/Assistant...


  • Norwich, United Kingdom Just Recruitment Solutions Limited Full time

    **Service Advisor Vacancy - Norwich up to £35K** **Monday to Friday 8am - 6pm with 1 in 3 Saturdays mornings8.30am - 12.30pm** As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Service Advisor

    2 weeks ago


    Norwich, United Kingdom Ben Burgess Full time

    _At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering excellent customer experiences and an inspiring place to work._ Our Service Advisor reports into our Service Managers within our workshop / service teams. They are key to ensuring we offer outstanding service, ensure excellent administration and the smooth...


  • Norwich, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Norwich** **Basic circa £26,000 but negotiable dependent on experience** **£30k-£32k OTE** Mon - Fri 45 hours a week, Saturdays on a rota Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties...

  • Service Advisor

    1 week ago


    Norwich, United Kingdom Thurlow Nunn Full time

    We are currently recruiting a Service Advisor for our Norwich branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. The Service Advisor will keep customers up to date on the status of work being carried out, pricing any additional requirements...


  • Norwich, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Norwich** Experienced Service Advisor - Franchised Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for internal promotions are...

  • Service Advisor

    7 days ago


    Norwich, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisors, Dont you think you deserve to earn a Market leading salary working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Norwich area. - You get to be a part of a...


  • Norwich, United Kingdom Thurlow Nunn Full time

    We have an exciting opportunity for an Apprentice Aftersales Advisor to join our busy Service department in Norwich, covering both Parts and Service. You will be fully trained to become an Aftersales Advisor and as part of your training you will attend the PSA training centre. Training will consist of 4 weeks block training over a 2 year period with the...

  • Service Advisor

    2 months ago


    Norwich, United Kingdom Stratton Motor Company Full time

    A very exciting opportunity has arisen for an experienced Service Advisor at Stratton Motor Company. We are a family run business based in Long Stratton specialising in elite marques such as Aston Martin, Bentley, Rolls Royce, Lotus, and many others. S**ome key features within the role: - ** - Delivering exceptional customer service. - Listening and...


  • Norwich, United Kingdom Thurlow Nunn Full time

    We have an exciting opportunity for an Apprentice Parts Advisor to join our busy Service department in Norwich. The role may also include working at our Dereham branch as required. You will be fully trained to become a Parts Advisor and as part of your training you will attend the PSA training centre. Training will consist of 4 weeks block training over a 2...

  • Service Advisor

    7 days ago


    Norwich, United Kingdom Theo Jones Recruitment Limited Full time

    Are you a successful Service Advisor looking to take the next step in your career? **Service Advisor - Norwich** **Salary: Basic up to £30,000 OTE £40,000 plus** **Working Hours: Monday to Friday 08.00 - 18.00 + 1 in 2 Saturdays 08.30 - 12.30** Due to continuing business success and growth our client has a fantastic opportunity available for a Service...


  • Norwich, United Kingdom Thurlow Nunn Full time

    We are currently recruiting an Apprentice Service Advisor for our Norwich branch. You will greet all customers bringing their car in for service and repairs, confirm the booking details and progress the job through the workshop. Full training will be given both in-house and manufacturer training following the Apprenticeship programme. You will keep...

  • Sales Advisor

    2 weeks ago


    Norwich, United Kingdom Car Store Full time

    **Sales Advisor** **Sales Advisor** **Car Store Norwich** **£25,000 with bonus, company car, pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring your own #carstorestyle to a new career as Sales Advisor at Car Store...

  • Parts Advisor

    3 weeks ago


    Norwich, United Kingdom The Recruitment Solution (London) Ltd Full time

    The Recruitment Solutution (TRS) have an excellent opportunity for a Parts Advisor to join this well respected and dynamic dealer group. This role is based in the Norfolk area and available now. Previous Parts Advisor experience is preffered but NOT ESSENTIAL. This is a well established dealership and you will be working with 3 excellent franchises, a great...

  • Parts Advisor

    3 weeks ago


    Norwich, United Kingdom The Recruitment Solution (London) Ltd Full time

    The Recruitment Solutution (TRS) have an excellent opportunity for a Parts Advisor to join this well respected and dynamic dealer group. This role is based in the Norfolk area and available now. Previous Parts Advisor experience is preffered but NOT ESSENTIAL. This is a well established dealership and you will be working with 3 excellent franchises, a great...

  • Sales Advisor

    7 days ago


    Norwich, United Kingdom Pendragon Full time

    **Car Store Norwich** **£25,000 basic salary with OTE earning of £40,000 with the potential to earn more, company car, pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring your own #carstorestyle to a new career as**...

  • Service Advisor

    1 week ago


    Norwich, United Kingdom Thurlow Nunn Full time

    Norwich Service Full time Permanent - We are currently recruiting a Service Advisor for our Norwich branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner.The Service Advisor will keep customers up to date on the status of work being carried out,...