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Bank Support Worker

1 month ago

Sydenham, United Kingdom Apax Full time

Apax is striving to become a values-driven enterprise. Service to humanity for the betterment of our community and the advancement of our society is at the heart of our purpose. We take a collaborative and consultative approach that values and appreciates the insights, contribution and enthusiasm of our team to make a difference to our organisation and to the lives of disadvantaged people.

Role Overview

This is an exciting opportunity for an experienced Recovery Coordinator (Support Worker) to take a person-centred approach and work within a high, medium or low support service, housing vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. This is a bank/casual role, based at Sydenham, which requires providing cover on shift rota basis, as and when required, over a combination of day, evening, and occasional weekends and sleep-in shifts.

Key Requirements
- Undergraduate degree or vocational qualification in health and social care.
- At least 2 years’ experience as a Support Worker within mental health services.
- Good knowledge of mental health-related illnesses.
- Great administration and organisation skills.
- Experience of working with caseloads of clients.
- Strong computer skills and digital dexterity.
- Experience in using Customer Relationship Management systems and databases.
- Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities.
- Self-motivated and able to use own initiative to find solutions.
- Ability to work under pressure to tight deadlines.
- Ability to prioritise a varied workload.
- Warm and friendly demeanour with a positive and open-minded attitude.
- Thirst for knowledge, strive for excellence, and a humble posture of learning.
- A genuine desire to want to make a difference and help disadvantaged individuals to have meaningful and purposeful lives.

Our approach to recruitment is competency and values-based, whereby applicants should be able to demonstrate the organisation's values and principles. We are a strong believer that an organisation is only as good as its people who are its greatest treasure. We are an equal opportunities employer.

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