Senior Operations Associate

4 weeks ago

London, United Kingdom Climate Policy Initiative Full time

About CPI

CPI is an analysis and advisory organization with deep expertise in finance and policy. Our mission is to help governments, businesses, and financial institutions drive economic growth while addressing climate change. CPI has five offices around the world in Brazil, India, Indonesia, the United Kingdom, and the United States.

CPI is known as a leader in tracking sustainable investment trends, identifying innovative business models, and supporting the solutions that can drive the transition to a low-carbon, climate-resilient, inclusive economy. We are unique in our focus on finance, our ability to get the right people to the table, and our analytical rigor.

About the role

The Senior Operations Associate holds a key position contributing to the effective and efficient achievement of the operational aspects of the Climate Finance (CF) program’s business plan objectives. Additionally, the Senior Operations Associate will provide comprehensive HR support, office management, and program management support to Climate Policy Initiative’s (CPI) UK team, which has ~25 staff members.

The Senior Operations Associate must have outstanding judgment and the ability to take the initiative across a broad spectrum of activities and situations. This position requires an independent and enthusiastic personality with strong organizational and interpersonal skills. The successful applicant will report (in the near term) to the UK Director as well as working closely with the HR Manager in London, Global Operations team, Senior Accountant and Operations Manager in San Francisco.

Roles and responsibilities

Includes the following and others as assigned:
**Operations Management**:

- Work with the global operations team to implement operational procedures and systems including expense reporting; resource allocation and time tracking; and knowledge management.
- Provide administrative support to the Climate Finance team including scheduling team meetings and managing logistics for team events.
- Support the implementation of internal project management policies and procedures including program budget support and capacity planning.
- Provide direct support to assist with coordination of calendaring / scheduling, travel planning, and document preparation for the UK Director.
- Support UK Director; Global People Manager and Operations Manager in the effective implementation of CPI Climate Finance’s global policies and procedures.
- Provide admin support for business development requests

**HR and Team support**:

- Support office administration of benefits plans and payroll functions.
- Coordinate recruiting, onboarding, and off-boarding processes for UK team new hires and other global hires as necessary.
- Interface with benefits providers and serve as point person for UK-based staff benefits queries and updates, including coordinating annual benefits open enrollment.
- Draft, edit, and update job descriptions as needed.
- Maintain and improve HRIS Bamboo for managing employment relationships.
- Participate in review and updating of policy manuals on a regular basis.
- Coordinate visas, work permits, and immigration documentation for foreign employees.
- Coordinate UK-based employee celebrations (e.g. birthday cards, holiday party, happy hours, etc.)
- Support the Operations and Senior Management Team members in addressing other personnel and operational matters of the organization as needed.

**Office Management and IT Lead**:

- Lead IT & Systems administration for UK and global team. Ensuring IT equipment for staff is high quality and functioning; including liaising with UK IT provider, managing IT subscriptions and access and supporting IT projects and improvements.
- Coordinate with the office management company on issues and improvements regarding CPI’s office space.
- Lead office management for UK team, including managing office supplies and managing suppliers and related expenses; and incoming electronic and physical communications.
- Manage basic accounting requirements of the office including credit card reconciliation, supplier invoicing and expense reports.
- Support with UK Vendor contracts and invoice processing as needed.

About you
- Proven experience in providing high quality administrative support. Experience working in an international and/or not-for-profit organization or in program administration is desirable.
- Experience of Microsoft Office Suite required. Experience of Bamboo HRIS, UK Payroll or HR benefits and/or Sage Intacct desirable.
- Written and spoken fluency in English is essential.
- You are committed to CPI’s mission and values.
- You have excellent oral and written communication skills.
- You are a stickler for detail and have strong organizational skills.
- You enjoy working with others and building team culture.
- You are capable of juggling multiple tasks and priorities at the same time and adhering to strict deadlines.
- You are self-motivated and dependable with a passio

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