Renewals Specialist

3 months ago


Blackburn, United Kingdom Audi Full time

**The opportunity**:
As a Renewals Specialist you’ll be selling our full product range of new and used vehicles to customers when their vehicle is due for a change at the end of their finance agreement. You will actively prospect and call our database of customers.

Reporting into the Sales Manager it will be your responsibility to generate renewals business.

**More about the role**:

- Selling our full range of vehicles to renewal customers
- Maintaining customer records and ensuring follow-ups are completed
- Ensuring customer satisfaction scores are maintained
- Ensuring all sales are fully compliant
- Becoming a brand ambassador
- Marketing of vehicles and pitch display
- Providing high levels of customer service
- Sales process
- KPI management

**More about you**:

- Previous selling experience, ideally car sales
- Comfortable contacting customers and prospecting
- Process driven with the ability to adapt to new sales processes
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Goal orientated
- Must hold a valid driving licence

**A bit more about the family**:
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years

**Benefits of working for Swansway Group**:

- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family



  • Blackburn, United Kingdom Maintel Full time

    At Maintel we’re focused on delivering outcomes - not technology. We partner with some of the world’s leading technology companies and wrap around the skills and services from our professional and managed services teams, to help our customers achieve their goals. We are a fun, dynamic company with a team of over 400 people who are passionate about what...


  • Blackburn, Blackburn with Darwen, United Kingdom Octopus Energy Full time

    Transforming the Future of EnergyWe're on a mission to drive the global renewable energy revolution, and we need passionate professionals to help us make our vision a reality.About the RoleWe're seeking a skilled Heat Pump Installation Expert to join our team of dedicated professionals. As a key member of our team, you'll work closely with our Low Carbon...


  • Blackburn, Blackburn with Darwen, United Kingdom Octopus Energy Full time

    Transforming the Future of EnergyWe're on a mission to drive the global renewable energy revolution, and we need passionate professionals to help us make our vision a reality.About the RoleWe're seeking a skilled Heat Pump Installation Expert to join our team of dedicated professionals. As a key member of our team, you'll work closely with our Low Carbon...


  • Blackburn, Blackburn with Darwen, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a skilled Plumber to join our team at Octopus Energy Services. As a key member of our installation team, you will play a crucial role in delivering our mission to drive the global renewable energy revolution.Key ResponsibilitiesInstall low-carbon technology in customers' homes, including Air Source Heat Pumps, as part of a team...


  • Blackburn, Blackburn with Darwen, United Kingdom NRL Full time

    NRL is seeking a skilled Control Systems Commissioning Engineer to join their team in Blackburn. As a key member of the project team, you will lead the commissioning of medium to large-scale control systems for a well-established client in the renewables industry. Your expertise will be essential in establishing and fault-finding hard-wired and communication...


  • Blackburn, Blackburn with Darwen, United Kingdom NRL Full time

    NRL is seeking a skilled Control Systems Commissioning Engineer to join their team in Blackburn. As a key member of the project team, you will lead the commissioning of medium to large-scale control systems for a well-established client in the renewables industry. Your expertise will be essential in establishing and fault-finding hard-wired and communication...


  • Blackburn, Blackburn with Darwen, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking an experienced Electrician to join our team at Octopus Energy Services. As a key member of our team, you will be responsible for installing our innovative low carbon technology solutions in customers' homes.Key ResponsibilitiesInstall and maintain our low carbon technology solutions, including solar panels, EV charge points, and...

  • Heating Engineer

    3 weeks ago


    Blackburn, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a skilled Heating Engineer to join our team at Octopus Energy Services. As a Heating Engineer, you will play a crucial role in installing low-carbon technology in customers' homes, starting with Air Source Heat Pumps.Key ResponsibilitiesWork as part of a team to install low-carbon technology in customers' homes, including Air...

  • Heating Engineer

    3 weeks ago


    Blackburn, United Kingdom Octopus Energy Full time

    About the RoleWe are seeking a skilled Heating Engineer to join our team at Octopus Energy Services. As a Heating Engineer, you will play a crucial role in installing low-carbon technology in customers' homes, starting with Air Source Heat Pumps.Key ResponsibilitiesWork as part of a team to install low-carbon technology in customers' homes, including Air...


  • Blackburn, United Kingdom Ernest Gordon Recruitment Limited Full time

    Position: IT Support Engineer - Sustainable EnergyLocation: Blackburn / HybridSalary: £25,000 - £30,000 + Training + Career Advancement + Hybrid Work + Pension + 33 Days Holiday + Additional Company BenefitsAre you an IT Support Engineer eager to engage with state-of-the-art security technologies such as Crowdstrike and Rapid7? This role offers the chance...


  • Blackburn, Blackburn with Darwen, United Kingdom Atlas Recruitment Group Full time

    About the Role:Atlas Recruitment Group is seeking a skilled CAD Support Specialist to join a leading industry player in the Aerospace & Defence sector. As a CAD Support Specialist, you will be responsible for providing technical support and expertise to ensure the smooth operation of CAD services and tools.Incident and Request Management: Manage and resolve...


  • Blackburn, Blackburn with Darwen, United Kingdom Atlas Recruitment Group Full time

    About the Role:Atlas Recruitment Group is seeking a skilled CAD Support Specialist to join a leading industry player in the Aerospace & Defence sector. As a CAD Support Specialist, you will be responsible for providing technical support and expertise to ensure the smooth operation of CAD services and tools.Incident and Request Management: Manage and resolve...


  • Blackburn, Blackburn with Darwen, United Kingdom Atlas Recruitment Group Limited Full time

    Atlas Recruitment Group Limited is seeking a skilled CAD Support Specialist to join their team. The ideal candidate will have a strong understanding of Engineering CAD Toolsets, particularly Siemens NX and Dassault Systemès CATIA V5.Key Responsibilities:Manage and resolve CAD service incidents, including end-user support for CAD Toolsets.Develop, integrate,...


  • Blackburn, Blackburn with Darwen, United Kingdom Morgan Ryder Associates Full time £40,000

    About the RoleThis leading specialist manufacturing business provides bespoke solutions for various industries, including construction, sports, leisure, automotive, and aerospace sectors.As an Estimator - Glazing, you will be responsible for providing cost estimates that support commercial and customer requirements.Key ResponsibilitiesLog projects and...


  • Blackburn, Blackburn with Darwen, United Kingdom Morgan Ryder Associates Full time £40,000

    About the RoleThis leading specialist manufacturing business provides bespoke solutions for various industries, including construction, sports, leisure, automotive, and aerospace sectors.As an Estimator - Glazing, you will be responsible for providing cost estimates that support commercial and customer requirements.Key ResponsibilitiesLog projects and...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job Title: Stoma Care Nurse SpecialistWe are seeking a highly skilled and experienced Stoma Care Nurse Specialist to join our team at East Lancashire Hospitals NHS Trust. As a key member of our Stoma Care Team, you will play a vital role in providing specialist care and support to patients with colorectal and urological disorders.Key Responsibilities:Manage...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job Title: Stoma Care Nurse SpecialistWe are seeking a highly skilled and experienced Stoma Care Nurse Specialist to join our team at East Lancashire Hospitals NHS Trust. As a key member of our Stoma Care Team, you will play a vital role in providing specialist care and support to patients with colorectal and urological disorders.Key Responsibilities:Manage...


  • Blackburn, Blackburn with Darwen, United Kingdom Assystem Full time

    Accelerate the Energy TransitionAt Assystem, we're committed to driving the global energy transition forward. As a key player in the industry, we're working tirelessly to develop and implement innovative solutions that reduce our carbon footprint and promote sustainable energy practices.Join Our TeamWe're seeking a highly skilled and experienced Security...


  • Blackburn, Blackburn with Darwen, United Kingdom Assystem Full time

    Accelerate the Energy TransitionAt Assystem, we're committed to driving the global energy transition forward. As a key player in the industry, we're working tirelessly to develop and implement innovative solutions that reduce our carbon footprint and promote sustainable energy practices.Join Our TeamWe're seeking a highly skilled and experienced Security...


  • Blackburn, Blackburn with Darwen, United Kingdom HB People Full time

    Position OverviewJob Role: Talent Acquisition SpecialistLocation: BlackburnDepartment: Human ResourcesReporting To: HR DirectorAbout HB People: HB People is at the forefront of the renewables, recycling, and construction sectors. Our dedication to environmental sustainability and innovative practices drives our mission to identify and attract exceptional...