Housing Support Mentor

3 days ago

Colwyn Bay, United Kingdom Adferiad Recovery Full time

**Housing Support Mentor**

**Hours**:37.5 hours per week

**Salary**:£21,507.75 per annum

**Based at**:Colwyn Bay

Adferiad Recovery delivers a new, flexible, and co-ordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance misuse conditions and related issues. We harness the talents and experience of our founding and long-established leading Welsh Charities CAIS, Hafal, and WCADA in their fields, enabling our projects to meet the needs of our most vulnerable with a single, unified, and comprehensive approach.

An opportunity has arisen for a passionate and self-motivated individual to join our team.

**Job Purpose**:
To provide a floating support service for individuals experiencing substance use, mental health and or housing related issues. Providing support that enables service users to live independently and feel safe and secure with the long-term aim of them living substance free and independently in their own homes. Working with service users in areas such as employment, training and education, debt management and daily living skills to promote wellbeing and a healthy lifestyle.

**Main Duties and Responsibilities**:
Client work:

- Working with service users in a proactive time and task specific manner on a variety of issues to impact positively on issues relating to housing, employment, training and education, offending behaviour and social isolation.
- To provide a variety of supports to service users identified as appropriate using an integrative person-centred approach consistent with the functional model and methods used by Adferiad.
- To establish a positive relationship with service user to ensure successful support to address their housing needs.
- To assess service users for suitability taking into account risk and establish support plans based on established ADFERIAD assessment procedures.
- To provide a service to the service user group that complements and enhances the service provision of the local housing providers and specialist substance misuse agencies in the context of the supporting people initiative.
- To enable service users to administer their financial affairs as appropriate, working within FCA guidelines.
- To participate in the provision of an on call service.

Administration:

- To maintain regular contact with ADFERIAD, in particular the line manager and team.
- To ensure electronic dairy system is comply with including health and safety, working alone in the community policy.
- To maintain up to date case management and review records as required, alongside the case management policy.
- To maintain appropriate records and receipts in respect of petty cash transactions.
- To work in a proactive and positive way with all stake holders for the best outcome for service users and complete onward referrals as and when required.
- Prepare service reports that inform purchasers of the work provided.
- To attend meeting as and when required, both internal and external.
- To adhere to undertake visits in accordance with ADFERIAD policies, paying particular regard to the “Working Alone in the Community” policy and the People Safe devices.

**General**:

- To provide housing related support to service users in supported accommodation and in the community.
- Liaise with team leader on a regular basis to ensure good lines of communication.
- Attend regular team meetings.
- Participating in and contributing to own appraisal and supervision sessions.
- Maintaining a high standard of performance by working within the organisation’s policies and procedures.
- Assisting in promoting the aims and operational policy of ADFERIAD.
- Seeking to improve own performance and contribution.
- Seeking to improve own knowledge and skills.
- Contributing to the development and implementation of ADFERIAD’s policies and procedures.
- Carrying out other relevant work as required by the organisation.
- Contributing to an ongoing system of service evaluation.
- Being aware of ADFERIAD’s Equality & Diversity Policy and complying with it, and also staff-related policies.
- Being aware of ADFERIAD’s and the Local Authority’s policies and procedures covering the Abuse of Vulnerable Adults and complying with them.

**Professional**:

- To participate in the ADFERIAD continuous learning, development, and appraisal process.
- To demonstrate and work within Adferiad values and ethos.
- To maintain professional accreditation as appropriate to role.
- To attend training provided, organised or arranged by ADFERIAD.
- To operate within and observe ADFERIAD policies and procedures as amended and updated.
- Confidentiality: All information relating to ADFERIAD and its service users is confidential and should not be discussed or disclosed without the prior consent of a senior manager.

**Person Specification**:
**Essential**

**Qualifications**:

- Qualified/willing to work towards NVQ 3 in Health and social care or hold equivalent qualifications

**Ex

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