Shop Assistant

7 months ago

Harrogate, United Kingdom Saint Michael's Hospice Full time

**Shop Assistant - Jennyfields, Harrogate**

**£11.44**

**15 hours per week (3 days over 7 including weekends)**

**Permanent**

**Jennyfields Shop Based**

Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as a Shop Assistant. Based at our Jennyfields Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.

Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations - maintaining standards across all aspects of the shop, as well as budget management.
- **Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.**_

**Benefits include: -**
- 35 days holiday per year (**including Bank Holidays, pro-rata**).
- Comprehensive Induction Programme.
- Refer a friend bonus scheme
- Pension Scheme with an employer contribution of 8%
- Employee Assistance Programme.
- Access to staff support.
- Free group life assurance.
- Free DBS check.
- Free car parking and close to bus and train stations.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

**Shop Assistant**

**Job Purpose**

To support the Shop Manager and Assistant Manager to drive forward a top selling sales culture both on the shop floor and using online selling platforms, to ensure required targets are achieved, and customers and donors receive the highest standards of customer service.

**Key Tasks**

1. Working with the Shop Manager to develop a short to medium term shop plan to include targets and key performance indicators, customer profile and engagement, volunteer support, North Yorkshire Hospice Care’s brand recognition and new ideas and promotions to increase sales.

2. To help ensure that the shop provides exceptional standards of customer service and a positive shopping experience, supporting all members of the shop team to meet the same standard. To strive to make each customer and donor interaction the best it can be to enhance customer relationships, increase customer loyalty and accelarate shop growth.

3. Support the shop in achieving shop costs and sales budget and proactively develop and implement plans to recover any shortfall so that targets are maintained throughout the year.

4. With the appropriate guidance from the Shop Manager and HR & People Team to support a strong, knowledgeable, and commercial shop team through effective recruitment, induction, appraisal, training, and performance management processes.

5. To assist in regular shop visits with the Retail Area Manager to discuss areas such as shop plan progress, shop performance including key KPIs, ASP, sales space analysis, and profit, team, training, operational issues, shop design and layout, new ideas and health and safety.

6. To support the Shop team in the day to day operation of the retail store ensuring policies and procedures are adhered to, that the required standards for health and safety and trading standards are met and that excellent standards in housekeeping and merchandising are maintained.

7. To assist in the security, maintenance and cleaning of the shop premises, reporting any faults and damage promptly for action. To have an understanding of the shop lease terms in respect of repairs and maintenance to be able to contribute to refurbishment planning.

8. To support the whole shop team in maximising the use of the EPOS system and promotion of Gift ai

  • Shop Assistant

    7 months ago

    Harrogate, United Kingdom Mackenzies Farmshop & Cafe Full time

    **Shop Assistant** Mackenzies Farmshop is a well established business situated just off the A59 between Harrogate and Skipton. Here at Mackenzies we take pride in ensuring we provide excellent customer service to each & everyone who visits our shop & cafe. We offer a unique, tailored experience for each of our customers which we are able to provide with...

  • Shop Assistants

    5 days ago

    Harrogate, United Kingdom Mackenzies Smokehouse Restaurant Full time

    **Shop Assistant** Mackenzies Smokehouse is a well established family run business situated just off the A59 between Harrogate and Skipton. Here at Mackenzies we take pride in ensuring we provide excellent customer service to each & everyone who visits our shop & cafe. We offer a unique, tailored experience for each of our customers which we are able to...

  • Shop Floor Assistant

    7 months ago

    Harrogate, United Kingdom Mr Arkwrights Tool Emporium Full time

    Overview: We are seeking a dedicated and customer-oriented Shop Assistant to join our team. As a Shop Assistant, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our shop. This is a paid position that requires strong communication skills and the ability to multitask effectively. **Duties**: - Greet...

  • Shop Assistant

    7 months ago

    Harrogate, United Kingdom North Yorkshire Hospice Care (St Michaels) Full time

    **Shop Assistant** **£20,374.49** **per annum FTE (£8,148.79)** **15 hours per week (2 over 7 including weekends)** **Permanent** **Leeds Road Shop** Saint Michael’s Hospice Charity Stores are at the heart of our communities, bringing local people together to make a difference. We have an exciting opportunity for a passionate individual with a keen...

  • Shop Assistant

    7 months ago

    Harrogate, United Kingdom Yorkshire Cured Meat Full time

    Shop opening times are: Tuesday, Wednesday 7.30am-3.30pm Thursday 7.30am-3.30pm & 6pm - 9.30pm Friday & Saturday Thursday 7.30am-3pm & 6pm - 9.30pm Sunday 8am-2pm & 6pm-9.30pm CATERING EXPERIENCE ESSENTIAL Duties Some lone work required Cooking skills required Assist customers and provide excellent customer service Maintain a clean and organized shop...

  • Shop Floor Assistant

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Shelter Trading Limited Full time

    Key ResponsibilitiesWe're seeking a reliable and enthusiastic individual to join our team as a Shop Floor Assistant.Your tasks will include:Sorting stock and maintaining a tidy shop floorEngaging with customers and providing excellent customer serviceRinging items through the till and handling salesCreating fantastic window displays that showcase our...

  • Shop Assistant

    7 days ago

    Harrogate, United Kingdom Avenue Bakery Ltd Full time

    At Avenue bakery we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this Being part of a team that works together to provide a fantastic shopping experience to our valued customers you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the...

  • Shop Assistant

    7 days ago

    Harrogate, United Kingdom Avenue Bakery Ltd Full time

    At Avenue bakery we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this Being part of a team that works together to provide a fantastic shopping experience to our valued customers you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the...

  • Bakery Shop Assistant

    1 week ago

    Harrogate, United Kingdom Baltzersens Full time

    We are looking for someone to join our team as a Bakery Shop Assistant in Harrogate. **Working at Baltzersen's** We want to make working at Baltzersen's as positive an experience for you and for the business as we can. You have the opportunity to get lunch from the bakery shop further each day during your shift. Naturally hot drinks are freely available...

  • Cave Briefer

    3 days ago

    Harrogate, United Kingdom Stump Cross Limited Full time

    We are looking for someone to join our team in our busy cave and shop at Stump Cross Caverns. This job is to cover our busy season. Hours will be varied depending on the time of year. **Job Type**: Zero hours contract **Salary**: £11.00 per hour **Benefits**: - Company events - Discounted or free food - Employee discount - On-site parking Schedule: -...

  • Professional Shop Assistant

    7 months ago

    Harrogate, United Kingdom Oakdale Golf Club Full time

    **Golf Operations Assistant** **Oakdale Golf Club** £10,920 - £15,600pa 30 hrs per week average, permanent contract. We are seeking a Professional Shop Assistant to join our professional golf team. You will work under the direction of the Head Professional, and support him in delivering a first-class service to our members and visitors. Your...

  • Seasonal Cave Briefer

    7 months ago

    Harrogate, United Kingdom Stump Cross Limited Full time

    We are looking for someone to join our team in our busy cave and shop at Stump Cross Caverns. This job is to cover our busy season. Hours will be varied depending on the time of year. **Job Type**: Zero hours contract Pay: £11.00 per hour **Benefits**: - Company events - Discounted or free food - Employee discount - On-site parking Schedule: - Day...

  • Charity Shop Volunteer

    7 months ago

    Harrogate, United Kingdom Age UK Full time

    **About us** Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and...

  • Shop Assistant

    7 months ago

    Harrogate, United Kingdom Shelter Harrogate Full time

    _**We’re looking for volunteers to join our team at Shelter Harrogate shop. **_We’re passionate about what we do and love giving preloved clothing a second chance of going to a good home. **About Shelter**: Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. We campaign...

  • Charity Shop Assistant

    7 months ago

    Harrogate, United Kingdom Shelter Harrogate Full time

    _**We’re looking for volunteers to join our team at Shelter Harrogate shop. **_We’re passionate about what we do and love giving preloved clothing a second chance of going to a good home. **About Shelter**: Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. We campaign...

  • Fodder Shop/cafe Assistant

    7 months ago

    Harrogate, United Kingdom Fodder Full time

    **Background information** Passionate about Yorkshire, its farmers and local producers; Fodder, supports and sells only the very best. Our shelves are stocked with food and drink from over 430 farmers and producers, with 85% of what is sold and served coming from Yorkshire. **Hours of work** Various part time hours during the day Monday to Sunday from 8am...

  • Restaurant Supervisor

    7 months ago

    Harrogate, United Kingdom Mackenzies Farm Shop & Cafe Full time

    **Cafe Supervisor** Here at Mackenzies we take pride in ensuring we provide excellent customer service to each & everyone who visits our shop & cafe. We offer a unique, tailored experience for each of our customers which we are able to provide with our excellent front of house team. We are looking for a friendly, confident, organised and well presented...

  • Local Charity Shop Volunteer

    4 weeks ago

    Harrogate, North Yorkshire, United Kingdom Volunteer Hospitality Llc Full time

    Make a DifferenceAre you looking for a volunteer opportunity that will allow you to make a real difference in your community? Look no further than our Local Charity Shop Volunteer role at Volunteer Hospitality Llc in Harrogate.Your ResponsibilitiesAssist with donations and sortingCategorize and merchandise products for salePack items for...

  • Saturday Sales Assistant

    7 months ago

    Harrogate, United Kingdom Harrogate Olde Sweet Shop Full time

    As a weekend sales assistant you'll be involved in all the day to day tasks of working within a retail environment including such jobs as till work, customer service and stock replenishment. Retail experience isn't essential as full training will be given. You must be aged sixteen or over to be considered for the position. **Job Type**:...

  • Weekend Sales Assistant

    7 days ago

    Harrogate, United Kingdom Harrogate Olde Sweet Shop Full time

    As a weekend sales assistant you'll be involved in all the day to day tasks of working within a retail environment including such jobs as till work, customer service and stock replenishment. Retail experience isn't essential as full training will be given. You must be aged sixteen or over to be considered for the positions. **Job Type**:...