Care Home Receptionist

2 weeks ago


Tonbridge, United Kingdom Tonbridge Care Ltd, Chestnut Lodge Full time

Job Summary:
**Responsibilities**:

- Greet and welcome visitors in a friendly manner
- Direct visitors to the appropriate person and department/office
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedure’s and controlling access via the reception desk
- Follow Fire and Safety procedures by ensuring visitors sign in and out of the building (monitor logbook)
- Perform other clerical receptionist duties such as filing and photocopying.
- Attend any mandatory training required, and any additional training that assists further with your job role.

**Skills**:

- Excellent communication skills, both verbal and written
- Good telephone communication etiquette
- Professional attitude and appearance
- Active listener
- Empathy and passion towards residents and their families
- Ability to multitask and prioritize tasks effectively.
- Excellent organisational skills
- The ability to handle office equipment (e.g. the telephone system, printer, scanner)
- Experience with Microsoft Office
- Knowledge of Health and Safety regulations and procedures

This is a part-time position with competitive pay. If you are a motivated individual with excellent communication skills and enjoy working in a fast-paced environment, we encourage you to apply.

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 28 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: Care Home Receptionist



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