Branch Lettings Coordinator
2 weeks ago
**Job Title Branch Lettings Co-ordinator**
Group Company Your Move (Branch Based)
Business Area Residential Lettings
Reports to Team Leader
**Role Purpose**
To provide effective lettings administration to a highly profitable branch within our business
Team size / Span of control No direct line reports
**Main Accountability**
- Managing the Lettings renewals pipeline for the branch
- Liaising with both landlord and tenant before tenancy due to end to either renew the tenancy or process the notice.
- Corresponding with landlords and tenant to ensure a seamless renewal transaction
- Assisting with safety certificate renewals for Gas, EPC and EICR’s.
- Provide administration support to the lettings manager
**Knowledge and Expertise (including specialist and/or technical skills)**
- Basic IT skills
- Professional telephone manner
- Basic understanding of Lettings
- Ability to communicate in a professional manner
**Branch Dynamic**
Working with a young, dynamic and enthusiastic team who strive for excellence, in all aspects of the customer journey. The branch is highly profitable and works at a high pace.This job role is about ensuring that all processes are carried out in a timely, organised and efficient way.
**Experience, qualifications and other requirements specific to the role**
- Excellent communication skills both orally and written
- The ability to keep calm when under pressure and dealing with all customers at all levels.
- Diplomacy
- Positive attitude
**Job Types**: Part-time, Permanent
Pay: £22,000.00-£24,000.00 per year
Expected hours: No more than 22.5 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: PJH/SUTTON/Coordinator
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