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Receptionist

4 months ago


Ormskirk, United Kingdom Burscough Neuro Physiotherapy Full time

**About Us**: At Burscough Neuro Physiotherapy, we are a busy and expanding neuro physiotherapy practice with over 30 years of experience. Our team of clinical specialists provides the highest quality physiotherapy both at our rehabilitation centre and within the community. As a team we are committed to delivering exceptional customer service with a warm welcoming approach.

We are currently recruiting for a Temporary Receptionist to join our front-of-house team to begin a soon as possible. This role is essential to ensure the smooth running of our practice during an unexpected absence.

**Key Responsibilities**:

- Provide a warm welcome to all our patients and visitors.
- Support our team of Physiotherapists with administrative and secretarial tasks.
- Assist the Clinical Director and Clinical Manager in the efficient running of the practice.
- Organise appointments in person and over the phone.
- Process payments and handle the collection of balances.
- Perform light general housekeeping throughout the day as required.
- Be responsible for opening and closing the practice.

**Experience and Skills**:

- Excellent communication skills with an exceptional telephone manner.
- Outstanding people skills and ability to work within a close team.
- Previous administrative experience is essential.
- Proficient IT skills, particularly with MS Word and Excel.
- Ability to multitask and work in a fast-paced environment.
- Compassionate approach to patient and colleague interactions.
- Experience in a healthcare setting is desirable.
- Commercial awareness and understanding of efficient business operations are desirable.

**Why Join Us**: We believe our success is due to our focus on recruiting and developing like-minded, hard-working team members who share our goals and aspirations. We offer training and career development within an environment of mutual respect and cooperation, ensuring the highest possible standards of care for our patients.

**Schedule and Pay**:

- To work Monday, Tuesday, and Wednesday from 8:30 to 17:00.
- Flexibility to cover occasional Thursday and Fridays as required.
- Pay rate: £15 per hour

**Potential for Permanent Position**: This role is initially offered as a temporary position to cover a front of house vacancy. However, there is potential for the role to become permanent based on performance and the business's needs during a period of expansion.

**Immediate Start**: We are looking for someone to start as soon as possible to ensure continuous support for our team and patients.

**Job Types**: Part-time, Temporary contract
Contract length: 3 months

Pay: £15.00 per hour

Expected hours: 20 - 25 per week

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 21/06/2024
Reference ID: Burscough Neuro Physiotherapy - Receptionist