Assistant Housing Apprentice

3 weeks ago

Walsall, United Kingdom Walsall Council Full time

**Housing Assistant Apprenticeships x 2 - Ref: CH13523**

**National Minimum Wage for Age**:
**23 and over: £10.42 per hour**
**21 to 22: £10.18 per hour**
**18 to 20: £7.49 per hour**
**Under 18: £5.28 per hour**

Are you passionate about making a difference in people's lives? Do you have a strong interest in housing and helping those in need? Walsall Council is currently seeking individuals who are eager to start a career in housing and are committed to providing excellent customer service.

As a Housing Support Apprentice, you will work towards achieving:

- Business Administration Apprenticeship - Level 3
- Level 2 award in Operational Delivery (Principles)
- Level 3 Certificate in Operation Delivery (Advanced)

This will involve participating in online learning and attending review meetings.

**Responsibilities**:

- Provide housing advice and support customers to accessing relevant services.
- Handle various administrative duties within the service, such as completing referrals, maintaining records, and ensuring accurate data entry.
- Collaborate with the wider team to ensure the delivery of excellent service.

**About you**:

- Have achieved a Level or equivalent in English and Maths at Grade C or demonstrate successful study at a Level (A Level, Access, BTEC), or have equivalent experience, providing evidence of working at a Level study.
- Strong passion for helping customers in need.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team.
- Able to work face-to-face with customers.
- Willingness to learn and develop new skills.

**Benefits**:

- Opportunity to gain valuable experience in the housing sector.
- Access to a wide range of training and development opportunities.
- Supportive and collaborative work environment.

The post will require hybrid working.

Our team’s core hours are as follows:

- Monday to Thursday 8.45am to 5.15pm
- Friday 8.45am to 4.45pm

View Job Description and Employee Specification

**Closing date: Monday 11 **th **March 2024**

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people and vulnerable adults.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas

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