Head of Software Products

5 months ago

Woking, United Kingdom McLaren Applied Full time

**Background**

The world around us is experiencing significant change, the greatest in generations.

At McLaren Applied, we’re accelerating the response to that change. Our vision is that our people and technologies will _pioneer a better future_. Our mission is to achieve breakthroughs in performance.

We’re at the cutting edge of innovation in industries including automotive transportation and motorsport. We create solutions that drive efficiency and cost-effectiveness.

We want to help to reduce the carbon footprint and become more sustainable. Our focus is on electrification and telemetry, control and analytics.

**Purpose of the Role**

This is a newly created role that provides business leadership for our software product activities. It reports directly to the Director, Motorsport and thus forms part of our Business Winning team.

The Head of Software Products is required to:

- Create new business opportunities for software products with customers both within and beyond the motorsport industry, by finding new markets for existing products and by developing business cases for new ones.
- Be accountable for ongoing service delivery to current customers, including the development of new product features, support of new programmes and addressing any customer feedback.

This role would therefore suit someone with an entrepreneurial or commercial background in the software industry who is also able to supervise technical activities by the team and be accountable for ensuring required deliverables are met.

Previous experience in any aspect of the motorsport industry would be an advantage.

**Location**

This role is based at our head office at Victoria Gate, Woking. The role is included in our hybrid working policy with the expectation of a minimum of three days a week in the office, which should be co-ordinated with other members of the Motorsport Business Winning team. There is a strong focus on customer engagement and occasional travel to customer locations is therefore to be expected. Supplier meetings may also be undertaken at their locations.

**The Team**

The team already in place currently provides a family of products that enable race engineers and strategists to analyse complex data and gain powerful, race-winning insights in Formula 1 and other motorsport series.

The team develop and maintain products and features running on Microsoft Windows OS and SQL Server platforms with additional cloud-based integrations. Multiple disciplines exist within the team including SW development, SW testing, technical support, project and product management.

The team has skills and experience to support entry into new markets and is expected to grow and adapt as new customers and industries are added.

**Principle Accountabilities**

Business leadership
- Developing a vision, strategy and plan for the software business within the Motorsport Business Unit, including opportunities to expand the technology beyond motorsport customers.
- P&L management - growing software revenue and managing cost
- Building and maintaining relationships with existing and new customers, including regular in-person customer meetings
- Negotiating partnerships as required to assist with development of technology and sales into new markets
- Ensuring coordination and collaboration with other departments and teams both within the Motorsport BU
- Undertaking effective interaction across the wider business, providing clear status of key activities and proactive contribution towards the Motorsport Business Unit goals and long term strategy

Product Leadership
- Understanding which features are most important in Motorsport and beyond
- Developing a software product roadmap

Product Delivery
- Ensuring suitable prioritisation of activity within the team (including delivery of current product maintenance, customer support requests and new customer programmes) and developing a work schedule to ensure on-time and on-budget delivery
- Working with McLaren Applied’s Technical Director to ensure the team has effective working tools and processes
- Management of the team budget and resources including recruitment, travel and training

**Knowledge, Skills, Qualifications and Experience**

Business and customer leadership
- Entrepreneurial or commercial experience in a software business, delivering revenue growth in existing and new markets.
- Demonstratable examples of business winning, customer liaison, product portfolio management, strategic business planning and implementation.
- Demonstratable experience of budget and P&L management - both revenue and cost sides.
- Record of accomplishment in a team leading and customer facing role.
- Excellent stakeholder and people management skills, including partner and customer interfacing.
- Ability to see and understand the big picture while focusing the team on the important details.
- A strong negotiator and influencer both internally and externally

Technical competence
- Past experience workin

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