Match Day Steward

6 months ago


Watford, United Kingdom FGH Security Full time

**About The Role**:
**Position**: Match Day Steward: Watford F.C.

**Hourly Rate**: £10.42 - £11.68

Join #TeamFGH, Keeping People Safe at Vicarage Road.

Whether you love the thrill of sport at iconic football stadiums or want to support crowds at winter festivals you can have the experiences and flexibility of working hours you want.

**Duties include**:

- Monitoring access points and site perimeter patrolling.
- Ingress control - ticket validation, accreditation checks, guest direction and queries.
- Crowd control/people management - foot traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are adhered to.
- Deliver approachable customer service and support to guests.
- Report any suspicious behaviour.
- Egress control.
- Directing customers around the site.

**About You**

You are a motivated, confident and effective individual with an outgoing personality. You will...
- Take pride in a smart appearance with impeccable personal presentation
- Deliver great customer service
- Demonstrate the ability to deal with different situations
- Show maturity and reasoned decision making

You will be required to gain your L2 in Spectator Safety certificate as part of your employment, this training will be provided by FGH training free of charge.

**About Us**:
**About FGH Security**

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is **KEEPING PEOPLE SAFE** across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

**FGH Benefits and Welfare**

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team: Our biggest asset is our people. We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.

**Just a few of the ways we support our team**:

- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to GP services, mental health support, financial guidance
- Uncapped holiday accrual
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer

**_FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background._



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