Test Centre Associate

3 months ago

Fort William, United Kingdom Reed In Partnership Full time

**Are you passionate about providing excellent customer service?**

**Would you like a role that enables you to meet and help new people every day?**

Then consider the position of **Test Centre Associate** at **Reed in Partnership**

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.

What is the role about?

**Your day-to-day responsibilities will include**:

- Providing a high level of customer service
- Ensuring the integrity and security of tests are maintained
- Supervision and invigilation of tests
- Reviewing tests and test centre scheduled
- Performing daily test centre opening and closing procedures

**Your Work Schedule**

Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.

Shifts could range from:

- Mornings - 8.30am to 1pm/2pm
- Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
- Full day - 8.30am to 5.30pm/6.30pm
- Evenings - 4.30pm/5pm to 8.30pm/9.30pm
- Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm

**What’s in it for you?**

The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.

To be successful in this role, we are looking for someone with:

- A full UK driving licence and access to your own vehicle
- Significant demonstrable experience in providing high-quality customer service
- Excellent attention to detail and accuracy
- The ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
- Experience in working with diverse customer groups
- Excellent judgment and decision-making skills
- Flexibility in working hours and days, including evenings and Saturday

**Diversity and Inclusion**

**Job Type**: Part-time

Pay: £16.50 per hour

Expected hours: 1 - 10 per week

Work Location: In person

Reference ID: RINP08262

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