Housing Register Advisor

We have a brand new opportunity in Cartrefi Conwy as a Housing Register Advisor, working within our Neighbourhoods teams.

What will be required of you?
- Experience of working within a customer facing or customer service role
- An empathetic approach
- Excellent communication and IT skills
- Organisational skills and the ability to re-prioritise as necessary
- Confident decision making skills
- An ability to work collaboratively within Cartrefi Conwy and with our partners and other agencies
- Use of own vehicle for work purposes (including business insurance)

What we will give you in return:

- A competitive salary, starting at £23,619 gross per annum
- A range of company benefits and services including Occupational Health referrals, Cycle to work, Enhanced sick pay, Enhanced Family friendly policies and procedures, Health care cash back scheme, Personal development grants plus more
- 25 days annual leave per year plus bank holidays
- Flexi time scheme
- A choice of 2 pensions

**This role is offered on a permanent full-time basis**

Closing date: 5th May 2024
- _**_ _**_Job Description and Person Specification_**

**Diversity Monitoring Form**

We are committed to recruiting and retaining a workforce that reflects our diverse communities. It is important that we monitor and analyse diversity information so that we can ensure that we treat all colleagues and applicants fairly. Your cooperation enables us to make sure that we attract and retain a diverse and effective workforce.

**Please complete our monitoring form;