Audiological Support Associate

3 weeks ago

Conwy, United Kingdom Boots Hearingcare Full time

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.
- North Wales, United KingdomAudiological Support Associate
- Audiological SupportWe have an exciting opportunity to join our Professional Standards Team in our Support Office in Llandudno as an Audiological Support Advisor.
- As a Audiological Suppor Advisor you will be a vital point of contact for all our customers, both new and existing;you will be responsible for answering incoming calls, acknowledging incoming letters and resolving customerconcerns and queries.
- In this role you will support the Customer Engagement Centre and other functional areas to resolve allegedclinical, safeguarding and professional malpractice issues. As part of this role you will also support the audiologyand product team with training events when required.As Audiological Suppor Advisor, your role will include:
- Responding to contacts from customers, HAAs and other functional areas with an efficient, polite, qualityfocused customer care manner, gather necessary information and resolve outstanding issues writing formallywhere required.
- Coordinating remedies between customer, colleague and supplier as required within Boots Hearingcare &Sonova policy and work within delegation of authority.
- Interpreting audiometric data and support remote programming for repairs, replacements, loan aid or newpurchases as required.
- Remotely supporting with technical advice on use of accessories.
- Supporting with collation of data for quarterly Governance report.
- Creating employer access support letters, solicitor responses and medical reports as required.
- Providing administration support for clinical, financial and CPD audits, professional body membership schemesand HCPC registration renewal cycle.
- Assisting in HCPC Fitness to Practice issue.
- Delivering technical support/product maintenance training as appropriate and required.
- Supporting with training on conflict resolution.
- Maintaining own knowledge base and attending training as required including undertaking the in-house HHPtraining programme.- Closing Date:

- **17th April 2023

  • Finance and Accounts Associate

    5 days ago

    Conwy, United Kingdom Sonova Full time

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • Employment Law Specialists

    4 weeks ago

    Conwy, United Kingdom Actis Legal Full time

    Our client is a well-established, Regional Law Firm set to expand in Liverpool. To complement the Employment Team in wider regional locations, it is looking to appoint an experienced Employment Lawyer to lead in Liverpool and is also recruiting associate solicitors to drive growth. The firm is progressive and professionally managed. It is instructed by a...

  • Office Assistant

    4 weeks ago

    Conwy, United Kingdom NIOQ Full time

    **About Us** We are a highly rated online education company working from our modern high-tech offices in the centre of Llandudno. We are seeking a dedicated and experienced Office Assistant to join our team and play a crucial role in ensuring the smooth operation of our office. **About the Role** As an Office Assistant at Association of Learning, you...

  • Women's Life Skills Coach

    4 weeks ago

    Conwy, United Kingdom North Wales Women's Centre Full time

    **Hours**:28 per week from 9am until 4.30pm with half an hour for lunch over 4 days **What we're looking for**: An experienced, dynamic life coach to join our established, well regarded and innovative organisation. **Essential Skills for this role**: - _**Experience of needs assessment and supporting vulnerable adults**_ Based in our Centre in Rhyl with...

  • Consultant - Learning Disability Psychiatry

    4 weeks ago

    Conwy, United Kingdom Rig Locums Full time

    Ferenc Varga- Locum - North Wales - Posted 2 hours ago Cpl UK Healthcare (formally RIG Locums) are currently looking for an experienced LD Consultant, based in North Wales. Consultant in Learning Disabilities required to work Monday to Friday with the Community LD Team. Will receive referrals form a variety of sources and provide diagnostic assessment,...

  • Multiskilled Painter

    4 weeks ago

    Conwy, United Kingdom ClwydAlyn Housing Full time

    **JOB DESCRIPTION** **JOB TITLE: Multiskilled Painter** **COMPANY: ClwydAlyn** **RESPONSIBLE TO: Responsive and Voids Manager / Supervisor** **RESPONSIBLE FOR: General Maintenance** **Date March 2023** *** **1. Objectives of the Post**: 1.1 To undertake painting, decorating and associated works to domestic and commercial properties. Works will...

  • Dentist

    4 weeks ago

    Abergele, Conwy, United Kingdom Zest Business Group Full time

    Private Dentist Jobs in Abergele, North Wales. INDEPENDENT. Commutable from Chester (~30 miles), Fully private high-earning position with an established patient list, High-end luxury practice. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit an Associate Dentist. Private Independent Dental...

  • Freelance MRICS/FRICS Building Surveyor

    2 weeks ago

    Llandudno, Conwy, United Kingdom Exchange Street Claims ltd Full time

    Freelance MRICS/FRICS Building Surveyor - Llandudno (CD-130) We have immediate opportunities available for either MRICS or FRICS chartered surveyors nationwide. These are long term, Freelance / Self-employed roles with exceptional earning potential. Our client has developed their own, easy to use, question based, iOS based, on-site software, which is fully...

  • Private Dentist

    4 weeks ago

    Abergele, Conwy, United Kingdom www.dentistjobs.co.uk - Jobboard Full time

    Private Dentist - Abergele, North Wales (INDEPENDENT. Commutable from Chester (~30 miles), Fully private high-earning position with an established patient list, High-end luxury practice) Two to five days per week Fully private high-earning position Commutable from Chester (~30 miles) Established patient list to inherit High-end luxury practice with...

  • Building Surveyor

    2 weeks ago

    Llandudno Junction, Conwy, United Kingdom Exchange Street Executive Search Full time

    We have immediate opportunities available for either MRICS or FRICS chartered surveyors nationwide. These are long term, Freelance / Self-employed roles with exceptional earning potential. Our client has developed their own, easy to use, question based, iOS based, on-site software, which is fully court compliant, this enables concise information to be...

  • Freelance MRICS/FRICS Building Surveyor

    2 weeks ago

    Llandudno Junction, Conwy, United Kingdom Exchange Street Executive Search Full time

    We have immediate opportunities available for either MRICS or FRICS chartered surveyors nationwide. These are long term, Freelance / Self-employed roles with exceptional earning potential. Our client has developed their own, easy to use, question based, iOS based, on-site software, which is fully court compliant, this enables concise information to be...