Support Worker

3 weeks ago

Diss, United Kingdom Solo Housing (East Anglia) Full time

**Recruitment Pack -**

**Support Worker**
February 2024

**About us**

Thanks for your interest in this new and exciting role.

We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference.

Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Charity and a Registered
Provider of Social Housing.

Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home.

We have a hugely supportive and knowledgeable Board of Trustees and have just agreed a new 5-year Business Plan, including moving our Head Office to Bury
St Edmunds in November 2023.

Our ambitions include steady but significant growth, acquiring and building properties, to expand our capacity to deliver high-quality services to single people in need.

Kind regards,

Andrew Meyer
Chief Executive

**What we do**

We offer practical help and support to single people of all ages throughout East Anglia who are experiencing homelessness, at risk of losing their home, or simply wanting some support.

We understand that everyone's situation is different and that's why we provide a range of tailored services:
❖ **Lodgings Scheme - **This innovative program matches people with spare rooms to those seeking affordable housing. The benefits are mutual, providing landlords with a tax-free income, while fostering companionship and household support

❖ **Supported Housing Accommodation - **Temporary housing solutions, spanning up to 2 years, focused on equipping individuals with the skills needed to sustain long-term accommodation. We offer single occupancy, shared living and hostel options, all backed by the unwavering support of Solo colleagues

❖ **General Needs Accommodation - **Low-cost, self-contained single-person housing serving as a crucial steppingstone for people transitioning from
Supported Housing

❖ **Accommodation Access and Assertive Outreach & Lodgings - **Triage assessments and support to people to access accommodation in the Breckland,
Broadland and South Norfolk local authority areas. This service includes assertive outreach, supporting single people at risk of losing their accommodation, or those not accessing wider homelessness prevention support

❖ **Off the Street - **A service for rough sleepers in the Breckland local authority area who are supported to resettle into either supported, or more permanent accommodation

❖ **Temporary Accommodation - **A service in the Breckland local authority area of shared accommodation for single people who require temporary accommodation, before an allocation of more permanent housing is considered

❖ **Women’s Accommodation Service - **A service for women in contact with the criminal justice sector on their release from prison, helping them address key support issues before moving into more permanent housing and a life away from crime

**Our offer as an employer**

We are driven by our commitment to making a difference in the lives of others and this extraordinary mission is made possible by our exceptional team and we believe that attracting and retaining the very best talent is key to our continued success.

In return for your hard work and dedication, you can expect:
❖ **Competitive Salary**:A starting salary of £22,318

❖ **Generous Leave**:28 days of annual leave, increasing to 30 days after two years of service, in addition to bank holidays

❖ **Pension Contributions**:8% employer pension contribution, without requiring any contribution from you

❖ **Flexible Working**:A Hub|Home|Roam approach allowing for flexibility in your working practices

❖ **Training and Technology**:Access to the right technology and training to excel in your role and continue your professional development

❖ **Supportive and Fun Culture**:A culture of support and inclusion, where every voice is valued and everyone can be their true selves. We want our people to enjoy their jobs and to have fun

**The detail**
**About the role**:
This Support Worker role and the person in it, will be expected use to use their highly developed skills, experience and pragmatism to develop positive relationships with the residents we accommodate, stakeholders, private landlords, their team and the wider organisation.

The post holder will report to the Senior Support Worker.

The role will be based at one of our satellite Offices, with travel expected across the whole of our operating area for which mileage will be paid.

**The right person will**:
❖ _Have an infectious passion for providing person-centred and person-led support, have a great sector insight, love to problem solve and an upbeat personality_

❖ _Have a mi

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