Front of House Team Leader

3 weeks ago

Cambridge, United Kingdom Nuffield Health Full time

HEAD OFFICE
Front of House Team Leader

Nuffield Health Cambridge FWC | Front of House | Permanent contract | Part time
Up to £22,880 pro rata depending on experience
24 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Leader / Receptionist at our Cambridge FWC, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, with the ability to cover staff absences & sickness, be motivated and have the ability to motivate your team in turn, as well as show plenty of initiative. You also have basic computer skills, including Word and Excel, strong resource management skills, including use of complex IT systems. You'll have previous supervisory experience, the ability to multi-task and work under pressure, and the ability to priorities and deal with varied workload effectively.

As a Member of the Front of House Leader / Receptionist, you will:
Support the smooth running of our reception and café areas

Help us create a friendly, relaxing and professional environment

Provide exceptional and efficient customer service to everyone who visits our club

Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.

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