Real Estate Account Handler

5 days ago

London, United Kingdom Lockton Companies LLP Full time

As a Real Estate Account Handler you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK and European property owner and real estate clients. You will act as a client advocate serving as a key contact within the accountteam working with an allocation of clients from varying sizes from commercial to large corporate accounts.**Lockton Global Real Estate and Construction**
Lockton’s Global Real Estate & Construction team deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. This dedicated Division comprising of more than 140 Associates makingour integrated team the largest and most established combined Real Estate and Construction team in the London Market.
Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial propertydevelopers, asset managers and property owners, both in the UK and internationally.
**About the Role**
Role responsibilities will include:

- Provide day to day servicing of a client’s insurance programme to support retention and development of the business
- Obtain quotations both or new and renewal business
- Research, prepare and present renewal reports to Account Executives
- Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate
- Prepare market presentations
- Diligently check policy documentation
- Effectively respond and manage with queries, and to the satisfaction of the client and the market, including but not limited to changes in cover and risk
- Respond promptly to account queries
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with Account Executives
- Provide management information as requested
- Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
- Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
- Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
- Provide feedback for insurer review meetings and actively contribute to the development of relationships
- Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters
- Expand awareness and breadth of knowledge of non-real estate covers and the associated market activity, e.g. financial lines

**About You**
Your knowledge and expertise:

- You will pose excellent communications skills and the ability to attend external client meetings when required.
- We are looking for someone that has the energy and appetite to learn and proven can develop and progress within our business

**Salary & Benefits**
Salary and benefits include:

- Competitive salary and bonus
- 24 days plus a day for your Birthday which can be taken up to a week either side of the date. Additional option to buy or sell up to 5 days per year
- Additional benefits programs including excellent pension contributions, Private Medical Insurance (BUPA), income protection, Personal Accident cover, tuition assistance, Interest free season ticket loan, free medical screenings and flu jabs, Babylon onlineGP and retail discounts.

**Lockton Companies LLP**
Since its foundation in 1966 Lockton has grown to become the world’s largest privately held independent by helping clients achieve their business objectives. Today with more than 8,000 Associates in over 100 offices worldwide, Lockton’s dynamic and innovativeorganisation truly embraces its uncommonly independent status.
For nine consecutive, Business Insurance magazine has recognised Lockton as a **'Best Place to Work in Insurance’.
**Lockton has also achieved regional accreditation, placing in the top 75 best large companies to work for in London, top ten best companies to work for in Northern Ireland, top 40 for Scotland and the top 100 for the Midlands.
We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.**_

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