Account Handler

1 day ago


London, United Kingdom Lockton, Inc. Full time

**General information**:
**Reference **:002258

**Vacancy location**:
**Location**:
United Kingdom, London, London

**Work Place**:
Hybrid

**Region**:
UK

**Vacancy details**:
**Job Profile**:
Lockton - Experienced Professional

**Title**:
Account Handler - Real Estate

**Description**:
Lockton's specialist and dedicated Global Real Estate & Construction Division comprising of more than 180 Associates - making our integrated team the largest and most established combined Real Estate and Construction team in the London Market.

As a Real Estate Account Handler, you will be provide day-to-day service delivery to a varied portfolio of UK and European property owner and real estate clients, acting as a client advocate and serving as a key contact.

This is an excellent opportunity to continue your insurance career in an environment offering excellent professional development, fantastic culture, and the support of the biggest combined team in the London Market.

About the role:

- Provide day to day servicing of a client’s insurance programme to support retention and development of the business
- Obtain quotations both or new and renewal business
- Research, prepare and present renewal reports to Account Executives
- Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate
- Prepare market presentations
- Diligently check policy documentation
- Effectively respond and manage with queries, and to the satisfaction of the client and the market, including but not limited to changes in cover and risk
- Respond promptly to account queries
- Provide management information as requested
- Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
- Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
- Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
- Provide feedback for insurer review meetings and actively contribute to the development of relationships
- Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters
- Previous insurance experience in London market insurance, in an account handling role ideally
- Drive to deliver exceptional client service
- Sound technical knowledge of not only property risks but also experience of associated casualty lines of business.
- Excellent communications skills
- Drive to learn and develop professionally

In return Lockton Re remain committed to recognising and sustainably rewarding Associates empowering you to put your clients and their business first.

We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.

**Custom section 3**:
**Scheduled**:
Full Time Permanent


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