Court Usher

5 months ago

London, United Kingdom Brook Street Full time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants, and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
This role will be working as a Court Usher for a Crown Court in Elephant & Castle. You will be required onsite 5 days a week and the hours will be Monday - Friday, 9-5, 37 hours per week. The pay will be £11.91 an hour, and the temporary role will be for at least 6 months, with possibility of extension.

**Duties include but are not restricted to**:
" Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams.
" Will be a mixture of processing work and court clerking
" Scanning documents and transferring files
" Liaising with members of the judiciary
" Uploading documents onto electronic systems/databases
" Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
" Liaise with Judges and Clerks regarding papers for hearings
" Obtain names of all parties and complete Court records where appropriate.
" Swear in witnesses as appropriate.
" Supervise Jury deliberation

**Key Skills**:

- Must be polite and helpful to all customers both external and internal.
- Remains calm, tactful, and sensitive when dealing with difficult situations or people.
- Is aware of the customer needs and is efficient in dealing with these.
- Passes on important information to all concerned promptly and clearly, with tact and honesty.
- Works effectively on own and with others.

Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check.

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