Prison Law Administrator

4 months ago

Milton Keynes, United Kingdom Rock Management Services Ltd Full time

**Job Overview**

This role is a full time position, 9am - 5pm with one hour for lunch on Mondays to Friday.

**Roles and Responsibilities**
- Answer incoming telephone calls in a timely manner;
- Open new files on the internal case management system;
- Photocopy or scan all documentation as required;
- Book appointments, legal visits, prison visits and video link conferences as requested by fee-earners;
- Update the centralized diary system;
- Dealing with incoming and outgoing post.

**Person Specification**
- Confident and clear communication skills, both verbal and written;
- A strong telephone manner and excellent interpersonal skills;
- Previous experience of using Microsoft Office packages;
- Ability to learn and efficiently use practice and case management software;
- Experience of using digital dictation equipment;
- Excellent organizational and administrative skills with a proactive approach;
- Ability to multi-task and prioritize workloads;
- Adaptable and able to work under pressure;
- A good team player with the ability to also work well without supervision.

**Why work for Rock MS?**

We are a forward thinking, dynamic company, who put their clients and employees first. We are a fun and flexible firm with good opportunities for development and career progression. We expect a lot from our employees but in return we offer:

- The ability to earn up to 30 days of holiday with years of service (standard holiday packages start at 21 days plus all bank holidays);
- Additional paid day off on your birthday;
- Ability to purchase a further 5 days of holiday each year;
- Discretionary additional holiday days given at Christmas (up to a maximum of 2 days);
- Flexible working schemes available to all employees;
- Private medical health care with the option to add optical and dental care;
- Discounted gym memberships;
- Fresh fruit baskets in each office on a weekly basis;
- Cycle to work scheme;
- Unlimited access to online based training;
- Employee assistance programme with access to physical, mental and emotional health advice & webinars, wellbeing videos and programmes, online counselling & mini health checks.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Flexitime
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Milton Keynes, MK9 2AH

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