Credit Controller

2 months ago

Newcastle upon Tyne, United Kingdom Business Switch Gas & Electric Full time

**The Role**

We have an opportunity for someone with credit control experience to join our team as we grow our organisation. The role will focus on delivering collections of overdue and aged debt from our business clients.

**Key Responsibilities**
- Managing the reduction of the receivables ledger(s) by chasing overdue debts, resolving queries to clear debts
- Liaising with Partners
- Working with third-party debt collection agencies
- Reporting to management and the board on progress

**Required Skills**:

- Aged debt reduction experience
- Personally driven to resolve queries and to take ownership until the query is resolved and paid.
- A self-starter, able to demonstrate strong organisation skills, and able to prioritise workload effectively to deliver against key targets and core objectives/KPIs.
- Excellent written and verbal communication skills, demonstrating confidence and persistence.
- Ability to listen to customers, show empathy and negotiate solutions.
- Analytical skills using MS Office and in particular, Excel skills and use of Power BI, should be intermediate/advanced.
- Able to remain calm under pressure.
- Strong analytical skills and an eye for detail, working with large data sets.

**Experience & Qualifications**
- At least 1 year experience as a credit controller in an insurance, financial services or professional services organisation is essential, evidenced by a track record of delivering and exceeding targets in a similar role/environment.
- A track record in reducing aged debt promptly. This is a relationship role, but the aim is to collect aged debt items.

**Salary**: £22,000.00-£25,000.00 per year

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- accounting: 1 year (preferred)
- credit control: 1 year (preferred)

Work Location: In person

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