Service Supervisor
1 month ago
Due to expansion, we have an opportunity for an additional Service Supervisor based at our busy Glasgow office. Close liaison with our branch in Newcastle will also be required.
The successful applicant should have strong knowledge in lift maintenance service. They should be self motivated to help build the development of the service department and have the ability to communicate with clients, suppliers and employees.
The main areas of responsibility will include, but not be limited to the following:
- Managing a team of service engineers in a busy area for routine maintenance, breakdowns and processing of repairs.
- Updating information and responding to messages using the company computer network.
- Processing service reports, call out reports, client/consultant survey reports, thorough examination reports, client correspondence, ordering of materials and audit inspections.
- Conducting technical surveys, specific risk assessments and release training.
- Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors works.
- Attending departmental and client review meetings.
- A strong bias in lift maintenance and repair.
- A current valid driving licence.
- DBS check will be required.
Benefits of the position for the right applicant include:
- Competitive salary, based on proven experience.
- Company vehicle or Cash Allowance scheme.
- Participation in the company profit share scheme after a qualifying period.
- Stakeholder pension scheme.
- 25 days paid holiday in addition to public holidays.
- Medicash Health scheme and Wellbeing scheme.
- Enhanced Maternity and Paternity Scheme after a qualifying period.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Profit sharing
Schedule:
- Monday to Friday
Work Location: In person
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