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Parts Supervisor

4 months ago

Glasgow, United Kingdom Stratstone Mercedes Full time

**Parts Supervisor**

**Stratstone**

**Mercedes, Glasgow**

**OTE up to £28,925 with critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Do you love working with people? Can you provide the highest standard of customer service possible to ensure their needs and requirements are met consistently?

Join us as a Parts Supervisor - on a daily basis you will serve our internal and external customers in a timely manner, giving them effective advice based on your personal knowledge of products.

As a Parts Supervisor, you will be involved with the day-to-day management of the Department along with the Parts Leader.

**What does the role of the Parts Supervisor involve?**
- Provide excellent service to our internal and external customers on a daily basis and in a timely manner
- Ensure all needs and requirements for parts are met through your personal knowledge of products
- Use Manufacturer’s Electronic Parts Catalogues and ordering systems effectively for our customers' needs
- Work with manufacturers, industry colleagues and customers, being their first port of call when they have a query

**What do you need to succeed as a Parts Supervisor?**
- Experience gained within the motor industry and with a basic knowledge of vehicle layout, function and location of parts
- Attention to detail and being a champion of continuous improvement
- People-focused and an inspirational team player
- Excellent communication and organisational skills
- Customer-facing experience and proficiency in IT systems and packages

**Salary**: Up to £28,925.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discount

Supplemental pay types:

- Bonus scheme

**Experience**:

- Automotive Parts: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person