Reception Team Leader

2 weeks ago


Hereford, United Kingdom Warner Leisure Hotels Full time

Salary £24,500 - £26,500 per annum
We have a fantastic opportunity for a Reception Team Leader at Holme Lacy House Hotel.
The benefits of working with us
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Potential live in available
Free use of gym and leisure facilities
Free or 60% discounted food onsite
What will I be doing?
Working closely with the Head of Facilities and Reception Team Leaders you will be in part responsible for the smooth running of the Reception team.
You will direct, lead and coach the team’s activities within Reception to ensure all areas of responsibilities are covered.
By leading and working with a large diverse and multiskilled team, you will ensure all our guests receive a seamless customer journey from the moment they arrive.
What skills do I need?
Experience of leading a large team in a customer facing environment
Have the ability to create an environment where the team are able to grow and develop
Effective communicator with the ability to clearly articulate ideas



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