Customer Liaison

1 month ago


London, United Kingdom Adecco UK Full time

**Customer Liaison & System Support Officer**

**£16.35 per hour PAYE**

Overall Purpose of Job:
To include, but not exclusive to,
- All permit complaints & enquiries,
- Enquiries regarding possible abuse of the permit system, for example over size vehicles,
- enquiries regarding the introduction of parking enforcement for example, Healthy School Streets and Low Traffic Neighbourhoods
- To ensure the effective implementation of the Council's corporate complaints procedure and to act as the Stage 1 Complaints officer for the parking service with regard to that procedure.
- Through the thorough investigation of complaints, identify areas for service improvement and programmes for improving the understanding of parking and traffic regulations and decriminalised enforcement.

A full job description can be provided upon request

Thank you,

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sascha Hilder



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