General Assistant

3 days ago


Dundee, United Kingdom CommuniTAY Food Full time

**General Assistant**

CommuniTAYfood

Dundee DD1

From £9.50 an hour, 20 hours per week.

**Job details**

**Salary**

£9.50 per hour

**Job type**

Part-time, Permanent

**Benefits**

Company Pension, Discounted or Free Food

**Full Job Description**

An exciting opportunity has arisen to join the CommuniTAYfood team as a General Assistant. The CommuniTAYfood Café & Supermarket is located in a prime location in the Wellgate Centre, Dundee, with its sister café and supermarket housed within Tayside Deaf Hub, Brown Street, Dundee. It attracts a wide range of people who enjoy lessening food waste and reducing food poverty by shopping in our social supermarkets, whilst the café sells Soups, Light Lunches, Teas, Coffees, Pastries & Cakes.

The General Assistant will join current staff to form a dynamic and cohesive team running the Café & Supermarket, ensuring it continues to develop in exciting ways. CommuniTAYfood offers a friendly work environment, ideal for individuals who enjoy offering a warm and welcome reception to customers

We are seeking motivated, experienced and energetic individuals to join our team. We have
part-time vacancies available for immediate start

You will be expected to deliver a high level of customer service during a demanding and busy service, focusing on the customers experience.

We are looking for individuals who are able to work 20 flexible hours, on a rolling rota, this may include weekends and there will be opportunities to pick up extra if you wish, The rate of pay is Scottish Minimum wage which is currently £9.50 per hour.

**Who are we Looking for?**
- Exceptional customer service skills, the ability to multitask, a knowledge of great customer service & be passionate about it
- Great motivational skills, that can assist Management in training and developing an enthusiastic team.
- Superb time management skills, that are currently being utilised in a similar in working environment.
- Enthusiasm for social enterprise, that loves the buzz of working in a busy environment and has a warm and engaging personality.

**Skills Required**:

- To perform this job successfully, the applicants must be able to perform each essential duty to their best ability, and to a satisfactory standard.
- Listed below are what we will be looking for in each individual. Experience would be preferred but is not essential as training will be provided if successful.
- Must be over the age of 16.
- To be Smiley, Polite, Approachable, with a positive and cheery manner.
- Ensure to always be punctual and on time for shifts.
- Be willing to work as part of a team or to work individually.
- To provide excellent customer service.
- Be prepared for fast paced, busy spells throughout the day. Jobs to get dealt with quickly and efficiently.
- To maintain a positive image for CommuniTAYfood at all times

**The General Assistant Role**:

- To provide excellent customer care in all areas of the shop and café.
- To serve customers in both the shop and café.
- To prepare hot and cold drinks and simple lunches/snacks and food.
- To ensure you follow guidance on health, safety & welfare while carrying out your duties.
- To maintain the relevant Food Safety and Hygiene standards.
- To participate in the cleaning of the shop, kitchen, toilet areas and associated equipment.
- To participate in stock control duties, planning, signage and displays.
- To cover the other shop or café workers duties in their absence if required.
- To assist in administrative duties pertaining to the smooth running of the shop and café such as stock control and cashing up as well as opening and closing the shop when required.
- Must be over the age of 16.
- To be Smiley, Polite, Approachable, with a positive and cheery manner.
- Ensure to always be punctual and on time for shifts.
- Be willing to work as part of a team or to work individually.
- To provide excellent customer service.
- Be prepared for busy spells & jobs to get dealt with quickly and efficiently.
- To maintain a positive image for CommuniTAYfood at all times

**Person Specification**
- Knowledge of personal hygiene practices.
- Certificate in basic hygiene.
- Experience of dealing with a range of customers.
- Willingness to undertake training.
- Ability to handle and account for cash accurately.
- Be courteous and polite.
- Work well and communicate within a team.
- Ability to undertake different tasks as required by the Team Leader and Manager.
- Ability to work in a changing and demanding environment.
- The desire to set and maintain high standards, delivering above customer expectation.
- Be organised, hard-working and reliable.
- Be flexible and highly motivated to work within a small but dedicated team.
- Be an excellent communicator and have experience of a public facing job.

**Ideal Attributes although Training will be Provided**

Ideally you will be able to provide evidence of the following:

- Computer literate or have a willingness to learn.
- NVQ Leve



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