Receptionist
3 weeks ago
**About the Role**:
Dell Medical Centre is looking for a dedicated, hard working receptionist to join our small, friendly team and work across both Grays and Stanford Le Hope surgeries. Because we are a small (5,000 patients) training practice this is a varied and therefore interesting role which helps continuity of care and smooth running of the surgery.
Duties will include:
- Answering calls from patients and outside agencies
- Booking appointments
- Scanning and filing documents
- Reading code
- Reissuing prescriptions
- Actioning tasks
- Filing pathology reports
- Issuing simple referrals and letters
- Chasing up results and referrals
- Signposting patients to relevant clinician, service etc
- Printing out blood tests etc
- Covering holidays and sick absences across both surgeries
- Previous medical or healthcare receptionist experience is desirable;
- Excellent communication skills, with a clear and polite telephone manner;
- Able to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet, independently;
- Strong IT and administration skills.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
**About Us**: We are an established small training practice providing high quality family medical care in Grays (RM17 5HB) with a branch surgery in Stanford-Le-Hope (SS17 0BZ).
We have 4972 patients with staff including 1 Partner, 1 salaried GP (5 sessions) and 2 experienced Practice Nurses, 2 ANPs and rage of multidisciplinary PCN staff including paramedics and pharmacists. We have a very supportive admin staff team.
We are a SystmOne practice with high QOF scores and had a CQC Inspection “Good” in 2015.
**Disclosure and Barring Service Check
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