IT Support Engineer

2 weeks ago

Glasgow, United Kingdom Aon Full time

**Responsibilities**Technology Service Engineer We’re hiring**
Aon are currently recruiting a Technology Service Engineer to join our team in Glasgow. The Technology Service Engineer will be primarily responsible for: Supporting the business by providing technical support to all Aon business entities within the desksideenvironment; Presenting appropriately to internal and external parties during BAU or Work Request based activities; Assisting with the delivery of IT projects.
**About Aon**Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics todeliver insights that reduce volatility and improve performance.
**About the Role Your impact as a Technology Service Engineer**:

- Supporting and maintaining all deskside technologies:

- Second line solving of IT incidents raised by colleagues through our Global Service Desk;
- Taking ownership of incidents/requests until fulfilment;
- Responsibility for deskside asset management activity following strict procedures and processes in relation to hardware movements, installations, and recoveries:

- Handling stock control at all offices, ensuring appropriate levels of IT stock are held;
- Assisting in maintaining security of Aon IT hardware assets;
- Handling the recycling of redundant IT hardware, following agreed disposal processes with third parties according to WEEE regulations;
- Assisting in maintaining full legal complicity of Aon installed software;
- Participating in training to add to the overall skill levels of the Colleague Technology Services team;
- Providing L1 and L2 support at tech bars as and when required;
- Analysing and producing data for Aon managers, as the need arises;
- Crafting and maintaining documentation for all future and existing IT policies, procedures, and for the knowledge base;
- Ensuring technology support meets the customer requirements as defined in the Service Level Agreements;
- Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adverselyaffect the business, interests or reputation of any Group Company.

**About you Your knowledge and expertise**:

- Experience working in a support IT role following industry standard processes, management of BAU IT tasks and analysis of operational issues in the deskside environment;
- Experience of undertaking detailed analysis of IT desktop systems using available processes and formulating any support tasks required;
- Strong analytical and problem-solving skills.
- Advanced and expert proficiency in general and product specific IT support issues;
- Provide support and assistance for call logging, and administration of support cases (hands-on);
- Ability to challenge, question and improve methods and processes where necessary;
- Methodical with good attention to detail and a good organiser;
- An enthusiasm for the IT support environment, with a passion and customer focus toward the end user customer;Experience of modern Microsoft Offic...

  • Mechanical Works Manager

    3 weeks ago

    Glasgow, United Kingdom The Engineer Full time

    C ompetitive salary & benefits package Job Type: Full Time, Permanent We have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that promises unique challenges, a varied workload and great career progression opportunities within the company. We are currently looking to recruit a Mechanical Small Works...

  • Mechanical Small Works Project Manager

    3 weeks ago

    Glasgow, United Kingdom The Engineer Full time

    Job Title : Electricians Salary : C ompetitive salary & benefits package Location: Glasgow Job Type: Full Time, Permanent We have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that promises unique challenges, a varied workload and great career progression opportunities within the company. We...

  • Engineer / Senior CS&A Engineer

    2 days ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A Engineer Submit your CV and any additional required information after you have read this description by clicking on the application button. Long Term Contract: Inside IR35 Glasgow Our client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be...

  • Engineer / Senior CS&A Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A Engineer Long Term Contract: Inside IR35 Glasgow Our client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place. Working onsite with one of our key...

  • Engineer - Project Engineering

    3 weeks ago

    Glasgow, United Kingdom Critical Maritime Systems & Support Limited Full time

    Are you a Project Engineer looking for a new challenge? Do you have a background in delivering a similar role in a regulated engineering environment? This Project Engineer position is based at our site in Portsmouth, sits within our bespoke engineering solutions business, where we develop life-support systems in critical workspace, oxygen and carbon capture...

  • Senior Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A Engineer Long Term Contract: Inside IR35 Our client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place. Working onsite with one of our key client...

  • Project Engineer

    3 weeks ago

    Glasgow, United Kingdom Critical Maritime Systems & Support Limited Full time

    Are you a Project Engineer looking for a new challenge? Do you have a background in delivering a similar role in a regulated engineering environment? This Project Engineer position is based at our site in Portsmouth, sits within our bespoke engineering solutions business, where we develop life-support systems in critical workspace, oxygen and carbon capture...

  • Project Engineer

    1 month ago

    Glasgow, United Kingdom CMS2 - Critical Maritime Systems & Support Full time

    Are you a Project Engineer looking for a new challenge? Do you have a background in delivering a similar role in a regulated engineering environment? This Project Engineer position is based at our site in Portsmouth, sits within our bespoke engineering solutions business, where we develop life-support systems in critical workspace, oxygen and carbon capture...

  • Engineer / Senior CS&A Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A Engineer Long Term Contract: Inside IR35 Glasgow Our client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place. Working onsite with one of our key...

  • Engineer / Senior CS&A Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A EngineerLong Term Contract: Inside IR35GlasgowOur client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place.Working onsite with one of our key client in...

  • Engineer / Senior CS&A Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A EngineerLong Term Contract: Inside IR35GlasgowOur client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place.Working onsite with one of our key client in...

  • Engineer / Senior CS&A Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Engineer/ Senior CS&A EngineerLong Term Contract: Inside IR35GlasgowOur client is looking for a CS&A Engineer or Senior CS&A Engineer to join their team on a long-term contract at their site based in Glasgow. The role will be hybrid with 2 days per week based on site and you must already have SC Clearance in place.Working onsite with one of our key client in...

  • Electrical Support Engineer

    20 minutes ago

    Glasgow, United Kingdom Engineering Full time

    Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and...

  • Principal Support Engineer

    4 weeks ago

    Glasgow, United Kingdom BAE Systems (New) Full time

    Job title: Principal Support Engineer – Systems Engineering Location: Barrow-In-Furness or Filton Salary: Negotiable dependant on experience What you’ll be doing: To be engaged by the SSNA Systems Engineering team as the SSNA Subject Matter Expert (SME) for Reliability Centred Maintenance and Through Life Support to best influence...

  • Data Engineer

    4 weeks ago

    Glasgow, United Kingdom Be-IT Resourcing Full time

    Data Engineer/Consultant - £55,000 - £63,000 + 10% bonus + 15% pension, Private Medical Insurance, share save schemes, certifications and much more. Are you a data engineering expert looking for the next step in your career? Would you like to use your knowledge to drive innovation in a globally successful utilities business? Do you want to join a business...

  • Rotating Equipment Engineer

    2 weeks ago

    Glasgow, United Kingdom First Recruitment Group - IT Full time

    Rotating Equipment Mechanical Engineer Fully remote working position Inside IR35 – Umbrella FUNCTION PURPOSE: Technical and coordination role aimed at ensuring all project's mechanical packages correct delivery. Make sure information to and from Suppliers flows correctly to detail engineering stakeholders across disciplines. Coordinate and lead...

  • Desktop Support Engineer

    4 weeks ago

    Glasgow, United Kingdom Comtecs Ltd Full time

    Desktop Support Engineer / 2nd Line Support Analyst / IT Support Analyst - Windows 7/10, MS O365, Active Directory, Group Policy, MS Exchange, SCCM. c£35k +Bonus & Benefits. Glasgow (City Centre) / Hybrid (3 days onsite). Desktop Support Analyst / IT Support Analyst required by multi-national financial services corporation to assist in ongoing business as...

  • Software Engineer

    4 weeks ago

    Glasgow, United Kingdom Be-IT Resourcing Full time

    Would you like to work for an international fintech where their software engineers are stimulated by the complexity of their work and rewarded with market leading compensation? You'll join an established team with intent to grow their numbers by hiring multiple mid and senior level engineers. You'll use a modern Java stack and be comfortable working with...

  • Customer Engineering Support Engineer

    1 month ago

    Glasgow, United Kingdom Future Technology Devices International Ltd. Full time

    Department: Customer Engineering Support Reporting To: CES Manager Position Summary: Position Summary FTDI is looking for an experienced Customer Engineering Support Engineer with strong technical ability, excellent communication skills, and a strong track record of customer contact. The successful candidate will be responsible for handling...

  • IT Support Engineer

    1 week ago

    Glasgow, United Kingdom Police Scotland Full time

    Job advert /*generated inline style */ Role profile IT Support Engineer Role Profile.pdf KB /*generated inline style */ CVF guidance Competency Values Framework PS.pdf KB /*generated inline style */ You should have been resident in the UK for a minimum of three years immediately prior to application for this role. /*generated inline style */ ...