Customer Service Advisor

4 weeks ago


Stockport, United Kingdom Vitality Full time

**Customer Service Advisor Overall Job Purpose**:
You will be required to answer servicing and technical queries from Vitality members alongside helping them understand how they can improve their health. Having a keen eye for recent technology to give our customers support and advice with technical queries in order to help them receive rewards and keep them motivated. You will support and share your knowledge with team members to ensure effective solutions are found and that productivity targets are met.

**About You**
- Previous experience working in a customer service based environment
- The ability to actively listen and question around our members needs to effectively find solutions in a timely manner
- A good understanding of recent technology to help provide technical support for our members
- Excellent verbal and written communication skills
- Time management - working effectively towards targets
- Passionate about delivering the highest level of customer service to our members
- Adaptable, Independent and positive towards change



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