Software Trainer

Due to continued expansion our client is looking to recruit a Software Trainer to be based at their offices just outside of Lincoln. Due to location, own transport will be essential.

As our Software Trainer, you will have the opportunity to prepare and deliver Training which may be both in person and remote, scoping, reviewing and capturing customer business/operational processes and requirements in detail during training to facilitate optimal configuration and implementation, liaison with internal sales, project management, implementation, development and technical support teams.

**Key responsibilities**
- Responsible for having up to date product knowledge & producing training literature and media.
- Preparing and providing high quality training to mixed groups of both client and staff audiences using various training techniques and delivery methods.
- Demonstrate you are passionate and enthusiastic about our products and services.
- Capturing client process in detail and suggesting options during training as appropriate.
- Liaising with other departments as necessary to ensure client satisfaction.

**Knowledge & skills required**
- Strong face to face skills (questioning, objection handling, negotiation, persuasion and expectation management), and proven ability in delivery of training.
- Ability to continue to perform well under pressure.
- Outstanding communication, presentation, interpersonal and documentation skills.
- High degree of initiative and ability to work unsupervised and on client’s premises.
- Ability to think outside the box and offer positive solutions to problems.

**Experience/ Qualifications required**
- 2+ years in a similar client facing training role (desirable but not mandatory).
- Recognised ‘Education & Training’ qualification (desirable but not mandatory).
- Proven track record of presenting in front of audiences.

**Personal Qualities**
- Personable with a confident and professional style.
- Quick but reasoned thinker with a logical approach and attention to detail.
- Empathetic and reliable with a customer centric approach.
- Able to embrace challenges, be adaptable and responsible.
- Enjoy travel and hold a full UK driving licence (Pool car and Premier Inn card provided).

**About the client**

Our client is an exciting software company, growing and forward-thinking who develops, a market leading business management software solution. The software is used by a small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors.

They are part of a European software group focused mainly on ERP-Software solutions and serving over 10,000 small and midsize manufacturing companies. The group employ over 1500 employees who work from over 40 locations around the world.

**What they can offer**
- You will feel valued
- You will play a valuable, recognised, part in a high performing and growing group of software companies, with a competitive annual salary.
- Annual performance and salary reviews.
- Alongside statutory leave, they offer additional holiday for your birthday, and for each year you work with us.
- Flexitime and flexible breaks to provide that all important work life balance.
- Hybrid working between the office and home.
- Wellbeing support, including flu shots and professional mental health support.
- Subsidised ‘Hive’ café, offering food and beverage options throughout your day.
- Team events and perks, including free lunches on ‘Team Days’.
- Rewarded
- Annual team and company events, including their annual ‘Colleague Awards’ night.
- A company gym to use throughout the week.
- Colleague discounts from local and national providers.
- They also offer occupational benefits including death in service and critical illness cover.

Hours are 08:45 - 17:15 M-F

Very competitive salary for the area dependent on experience.

INDMAY

**Job Types**: Full-time, Permanent

**Benefits**:

- Canteen
- Company events
- Discounted or free food
- Flexitime
- On-site gym
- On-site parking
- Wellness programme

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Lincoln: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Flextime