Customer Service Advisor
5 days ago
Pure are delighted to be supporting with the recruitment of a Customer Service Advisor, for a leading international organisation with a local office located in Colchester. The role is intended to provide and maintain a high-quality service to their customers,ensuring an effective, efficient and seamless experience. There are a number of vacancies due to workload demand.
**Hybrid Working - a mixture of home & office-based (after initial 6-week training period)
Hours: Monday to Friday, 9am to 5pm
£21,000 (increasing to £22,000 after one year of service)
Colchester Centre**
**Key Responsibilities**:
- Handle inbound calls from insurance brokers.
- Handle all correspondence concerned with queries and action any edits or amendments, as requested.
- Accurately record all relevant information provided by the customer, ensuring that the required quality standards are maintained.
- Channel feedback from customers through to correct departments.
- Process customer requests quickly and accurately.
- Ensuring that customer claims are handled efficiently, through relevant systems.
- Building strong working relationships with business teams and customers.
- Respond to customer requests in a timely manner, ensuring a high quality of service.
**Skills & experience required**:
- Excellent communication skills with the ability to build strong relationships with others.
- Previous customer service experience within insurance, retail or hospitality is desirable.
- Proficient skills in Excel, Word and Outlook.
- Remain approachable under pressure.
- Knowledge and ability to use relevant internal systems.
- Confident team player.
- Ability to complete a variety of related tasks.
- Pro-actively solve problems.
- Good time management skills.
**Benefits**:
- 25 days holiday plus 8 bank holidays (increasing by 1 day for each year of service, up to 28 days).
- 4 week paid sabbatical, every 5 years of service.
- Private health care.
- Private dental scheme.
- Fitness benefit scheme.
-
Customer Service Advisor
5 days ago
Colchester, United Kingdom Antony James Recruitment Ltd Full timeCustomer Services Advisor roleOur Colchester based client are seeking an experienced Customer Services Advisor to join their thriving business on a full-time permanent basis, offering salaries of up to £25000 per annum depending on experience.What will you be doing?As customer services advisor you will be responding to customer enquiries, dealing with...
-
Customer Service Advisor
4 days ago
Colchester, United Kingdom Antony James Recruitment Ltd Full timeCustomer Services Advisor role Our Colchester based client are seeking an experienced Customer Services Advisor to join their thriving business on a full-time permanent basis, offering salaries of up to £25000 per annum depending on experience. What will you be doing? As customer services advisor you will be responding to customer enquiries, dealing with...
-
Customer Service Advisor
2 months ago
Colchester, United Kingdom CV-Library Full timeCustomer Services Advisor role Our Colchester based client are seeking an experienced Customer Services Advisor to join their thriving business on a full-time permanent basis, offering salaries of up to £25000 per annum depending on experience. What will you be doing? As customer services advisor you will be responding to customer enquiries, dealing...
-
Customer Services Advisor
24 hours ago
Colchester, United Kingdom CV-Library Full timeCustomer Services Advisor £24,500 - £25,000 Colchester Food Manufacturing Job ref: 8825 This role is working for a successful BRC AA Graded food manufacturer. The company produces high-quality food products and exceptional service - enabling their food manufacturing customers to innovate and increase...
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom Healthcare Homes Full time**Customer Service Advisor** **Colchester, Essex** **37.5 hours per week** **Monday - Friday, 9am - 5:30pm** **£22,000 per annum** Healthcare Homes have an exciting opportunity to develop a career within our sales team as a Customer Service Advisor. Working alongside the Sales Manager, this role will ensure the best possible customer experience for...
-
Customer Service Advisor
5 days ago
Colchester, United Kingdom Rise Technical Recruitment Limited Full timeCustomer Service Advisor £21,000 + Excellent Company Benefits. Commutable from: Colchester, Braintree, Clacton-on-Sea, Ipswich, Witham, Halstead, Tiptree, Harwich, Chelmsford. Are you a Customer Service Advisor looking to work for a rapidly expanding company where you will become part of their fun and friendly customer support team working on a Monday to...
-
Customer Service Advisor
5 days ago
Colchester, United Kingdom Prime Appointments Full time**Customer Service Advisor required urgently - temporary position - paying £11-£11.50 per hour - Outskirts of Colchester** Monday - Friday 8-5 with 30 minute lunch (unpaid). **Your customer service advisor key duties**: - Answering calls - Entering information onto a bespoke computer system effectively - Transferring calls
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom Polkadotfrog Full time**the role.** We have an exciting opportunity for a Customer Service Advisor to join a family run logistics and haulage company based on the outskirts of Colchester. Job duties include: - Deal with queries promptly and appropriately, answering questions, offering assistance. - Develop effective working relationships with all colleagues to ensure a ‘one...
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom Healthcare Homes Full time**Customer Service Advisor - 9 Month Maternity Cover** **Colchester, Essex** **37.5 hours per week** **Monday - Friday, 9am - 5:30pm** **£22,000 per annum** Healthcare Homes have an exciting opportunity to develop a career within our sales team as a Customer Service Advisor. Working alongside the Sales Manager, this role will ensure the best possible...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom Prime Appointments Full timeA client of ours in the Colchester Area is recruiting a Temporary Customer Service Advisor to join their team in the new year. This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour.Main duties for this Customer Service Advisor will include but are not limited to: Consistently providing...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom CV-Library Full timeA client of ours in the Colchester Area is recruiting a Temporary Customer Service Advisor to join their team in the new year. This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour. Main duties for this Customer Service Advisor will include but are not limited to: Consistently providing...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom Prime Appointments Full timeA client of ours in the Colchester Area is recruiting a Temporary Customer Service Advisor to join their team in the new year. This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour. Main duties for this Customer Service Advisor will include but are not limited to: Consistently providing...
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom The Ardonagh Group Full timeDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic...
-
Customer Service Advisor
24 hours ago
Colchester, United Kingdom Prime Appointments Full timeA client of ours in the Colchester area are recruiting a Temporary Customer Service Advisor to join their team ASAP! This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour. Main duties for this Customer Service Advisor will include but are not limited to: Serve as the primary point of contact...
-
Customer Service Advisor
4 days ago
Colchester, United Kingdom Reed Business Support Full time**Customer Service Advisors, I have the position you have been waiting for!!!** I am currently recruiting for a rapidly expanding company in the Colchester area. They are searching for the best Customer Service Advisors on the market. They are Number 1 in their field, and they maintain this by providing excellent Customer Service totheir clients. Could this...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom Prime Appointments Full timeA client of ours in the Colchester Area is recruiting a Temporary Customer Service Advisor to join their team in the new year.This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour.Main duties for this Customer Service Advisor will include but are not limited to: Consistently providing excellent...
-
Customer Service Advisor
1 week ago
Colchester, United Kingdom WE Talent Full time**WE Talent** are working with a large and growing client based in Colchester who are recruiting for a **Customer Service Advisor **to join their team. **Responsibilities** - Being the key point of contact for queries from internal teams - Log calls, resolve and escalate when needed - Maintaining and updating logins for internal systems - Assist with...
-
Customer Service Advisor
2 days ago
Colchester, United Kingdom CV-Library Full timeA client of ours in the Colchester area are recruiting a Temporary Customer Service Advisor to join their team ASAP! This is a temporary position working a Monday - Friday 9am-5:30pm 40 hour week and paying a salary of £12.00 per hour. Main duties for this Customer Service Advisor will include but are not limited to: Serve as the primary point of...
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom Towergate Insurance Brokers Full time**Customer Service Advisor - ARDAK798726 - Colchester** Our Customer Service Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain theirloyalty. We strive to provide a market leading...
-
Customer Service Advisor
1 day ago
Colchester, United Kingdom Digital Sports Group Ltd Full timeDigital Sports Group Ltd are looking to recruit a Customer Service Advisor to join our Customer Experience Team for their rapidly expanding e-commerce website Trackdays.co.uk. The Administrator will be responsible for managing excellent communication and interaction between the customer, the company and its suppliers. They will provide a high quality of...