Service Manager
2 weeks ago
As the **Service Manager**you will be responsible for effective service planning.
- Ensure attending engineers are sufficiently skilled to conduct the works or arrange additional support including 3rd party
- Manage the order backlog to ensure HRT maintain the rolling forecast and ensure we have availability of engineers to conduct service and maintenance activities throughout the year
- Briefing of the engineers on the full scope of the works for each service activity
- Ensue RAMS & Lift Plans are issued for all activities and the engineers have been briefed and signed on to the issued documents
- Management of quoted works, pre-job hazard assessments and engineers service audits
- Necessary spares to be arranged as per the service contract and to meet the needs of the activity
- All service visits to have respective SAP orders and notifications created and issued
- Additional costs to be managed by way of additional customer PO's or uplift of the original order
- Warranty claims to be managed as per company standards and ensure all documentation is prepared and issued to support the claim
- Manage the 'on-call' schedule and service engineers' availability
- Management of the service engineers' performance / skill set & training
- Manage engineers tooling / calibrated equipment and vehicles
- Mobilisation of engineers to react to customer requirements for breakdowns
- Manage the service engineers job reports for quality, accuracy, timely return and action any outstanding points
- 2nd visits to be investigated and reported monthly
To be successful in this role of **Service Manager**we would love to speak to anyone who has experience of:
- Experience managing a team
- Knowledge of heat pumps and refrigeration
- Experience with SAP
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Scheme Manager
6 days ago
Sittingbourne, United Kingdom Service Care Solutions Full timeRelief Scheme Manager Extra Care Service Kent Permanent 18 Hours P/W £15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent. The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing...
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Scheme Manager
5 days ago
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Scheme Manager
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Scheme Manager
3 days ago
Sittingbourne, United Kingdom Service Care Solutions Full timeRelief Scheme Manager Extra Care Service Kent Permanent 18 Hours P/W 15,479 One of Kent's most prominent housing associations is recruiting for a Relief Scheme Manager to provide housing management cover within their Extra Care services across Kent.The Services This Extra Care Relief Scheme Manager vacancy covers five Extra Care housing schemes for the over...
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Project Surveyor
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Service Charge Analyst
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Service Charge Analyst
1 week ago
Sittingbourne, United Kingdom Goodman Masson Full timeGoodman Masson are excited to be partnered with a large sized housing association on their search for a Service Charge Analyst!What is the role?Main responsibilities:Analysing and reconciling service charge income and expensesMaintaining accurate records of service charge transactionsCollaborating with property managers to ensure timely and accurate billing...
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Service Charge Analyst
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Service Charge Analyst
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Service Charge Analyst
5 days ago
Sittingbourne, United Kingdom Southern Housing Full timeThe role We are currently seeking an experienced Service Charge Analyst to join our Service Charge team. As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern...
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Service Charge Analyst
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Service Charge Analyst
6 days ago
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Service Charge Analyst
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Service Charge Analyst
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Customer Service
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Service Charge Analyst
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Service Charge Analyst
1 week ago
Sittingbourne, United Kingdom Goodman Masson Limited Full timeGoodman Masson are excited to be partnered with a large sized housing association on their search for a Service Charge Analyst!What is the role?Main responsibilities:Analysing and reconciling service charge income and expensesMaintaining accurate records of service charge transactionsCollaborating with property managers to ensure timely and accurate billing...
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