Quality Assurance Lead

3 weeks ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

To support the establishment and ensure implementation of the Trust’s Quality
Assurance programme.
To support the management of the quality assurance cycle as it relates to clinical
governance, clinical audit, covering national audits and Trustwide priority audits
To oversee a holistic quality assurance process, including strategic standard-setting,
efficient measurement systems, robust feedback and the facilitation of local improvement
actions.
To provide senior level support to Divisional clinical leads and clinical teams in
undertaking quality assurance, clinical audit and effectiveness work, advising on topics,
methodology and presentation.
To provide the communication link between the Quality Assurance team and the
Divisions with regard to national and Trustwide priority quality priorities.
To support Divisions in the delivery of Trustwide audits ensuring that the audit cycle is
closed and that clinical audit makes a difference to patient care and service delivery,
through re-audit and service development.

The post holder will be responsible for leading on assigned department work profiles and will support the the development of the annual work programme for quality and effectiveness.

More specifically the post holder will be supporting the following areas:
Participating in the Trust Quality Review Programme

Contribution to specific chapters of the Trust Quality Account

Clinical Outcomes and Benchmarking

National Audit and Confidential Enquiries

Clinical Quality and Audit Programme

Review and establishement of new approach to approval and ratification of Trust wide procedural documents

NICE Guidance and Quality Standards

Implementing new procedures, techniques and equipment (innovations)

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

As an organisation, we’ve made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of “Good” in the Well-Led and Effective domains, in addition to the rating of “Good” that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust’s improvement journey, as we’ve stabilised our workforce by reducing vacancy rates and improving staff retention. We’ve also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

To support Divisions in the assessment and implementation of best practice guidance,
including but not limited to National Institute for Health and Care Excellence (NICE)
guidance, relevant to services provided across the Trust
To support Divisions in identifying and registering any new clinical procedures,
techniques, methods or therapies as part of the Trust innovation programme.

To support the role of the Quality Assurance team in ensuring that the Trust achieves
compliance with national and local mandatory standards such as the Care Quality
Commission’s standards, NICE standards, the Trust’s annual Quality priorities, and Quality
Accounts
To assist Divisions in participation in national clinical audit and confidential enquiries and
benchmarking services against the Trust and peers in relation to Patient Reported
Outcome Measures (PROMS) and NHS.UK condition specific clinical indicators

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