Quality Assurance Lead

3 weeks ago

London, United Kingdom Adecco Full time
Job Advert: Quality Assurance Lead
Location: Barking, London
Salary: £27.99 per hour PAYE / £34.87 per hour Umbrella
Contract Type: Temporary. Temp to Perm opportunities available
Our client, a prominent public sector organisation based in Barking, is seeking an experienced Quality Assurance Lead to join their team.
This role will deliver high quality operational and professional QA and auditing oversight to Social Care and Early Help colleagues, to directly influence and support the practice improvements.
Lead and undertake qualitative audits of practice within the Social Care department, effectively supporting and challenging the operational teams to consistently drive social care standards forward, as well as provide moderation of the quality of audits to ensure accuracy and the identification of strengths and learning
Produce clear written and oral feedback of good practice and areas of development, writing reports on finding and presenting these to varying audiences of managers and practitioners, as well as deliver training in relation to audit activity
Work closely with the QA Officers and the Principal Social Worker to identify and highlight areas of audit activity where concerns or practice alerts have been raised
Be the QA expert in driving practice improvements within the CARES academy offer, ensuring QA activity is aligned to, and support key CARES academy objectives
Deliver presentations and workshops to social work teams and partner agencies on QA and auditing findings
Deliver training and guidance to managers who undertake audits
Develop action plans following individual audits and provide critical input or lead in formulation of plans to support teams or service areas to address audit and quality assurance findings
What are we looking for?
You will have a strong QA and auditing background in social care
Strong analytical and communication skills, and the ability to write detailed and clear reports on audit findings and QA activity
Experience of quality assurance and undertaking audits
Ability to lead single or multiagency thematic auditing activity
Ability to undertake observations of individuals or group work practice
Experience of Ofsted grading and evaluation criteria as well as clear view about what Good looks like in terms of practice standards and inspection
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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