Sales Assistant

3 weeks ago

Bury St Edmunds, United Kingdom Mobility Your Way Full time

**JOB RESPONSIBILITY**:Customer service, sales, product demonstrations and display, appointment booking, stock rotation, pricing and ordering, light cleaning duties.

As a sales assistant, you will be the face of the company in one of our mobility product showrooms. We sell mobility scooters, wheelchairs, walking aides and products to make life easier for people with any mobility issues. You will be assisting customers with a variety of needs and must have excellent communication and customer service skills. We also need you to have good attention to detail and be very organised in managing your time and customer enquiries. We use a computerised stock and sales system and will give you full training on this and our product range so you can advise customers with confidence. We’re a small but growing business and this is a real opportunity to become an expert in the mobility sector.

**MAIN DUTIES & RESPONSIBILITIES**

1. Face to face and telephone customer service, managing customer records, stock control, stock ordering, pricing, delivery and returns control.

2. Scheduling servicing, repairs, assessments and surveys.

3. Presentation of the showroom, which will include product display, layout and promotions (as directed by the appropriate colleagues).

4. Maintaining the company standards, including personal appearance.

5. Cleaning of stores/showrooms when necessary.

6. Reporting and escalating any issues to management when necessary.

7. Advise management of any in store or systems discrepancies immediately when identified.

8. To aid other stores where necessary.

9. Help promote the MYW brand to create buying loyalty with the client base.

10. Being efficient and responsible in your role to help drive the business towards continuous growth and profitability.

11. Management of shop database - This involves checking the customer’s file to ensure that all fields are filled in correctly. This is to be done at the time the customer registers and every time a customer comes in.

12. Assisting the management in marketing, advertising, HR, H&S, systems management, accounts and any other roles expected within a small business.

We’re looking for:
1. A team player

2. Someone with a can-do attitude

3. Good attention to detail

4. Excellent customer service skills

5. Someone with a compassionate nature with a desire to help people

6. GSCE maths and English

7. Someone who is computer literate

8. Someone physically fit and able to lift stock items safely (preferable but not essential).

**Job Types**: Part-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Bury St. Edmunds: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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