Bookings Coordinator

**About us**

We are a plumbing and heating company who have an enthusiastic team of engineers and office staff who work well together on a daily basis.

We are professional, agile, fast-paced and our goal is to create a work life balance by giving you the opportunity to work in the comfort of your own home and to maximise the sale in an environment you feel comfortable in.

Our work environment includes:

- Modern office setting
- Food provided

**Bookings Coordinator**

Tasks required from yourself:

- To convert leads into active bookings
- To yield bookings according to engineer matrix.
- Liaising with engineers and customers for further works
- Proactive after Sales follow ups
- Processing payments
- Answering incoming calls and making outbound calls where required
- Liaising with over 20 different internal contacts

What are we looking for
- An individual who is Sales focused
- Someone who is Efficient and uses time management in a fast paced role
- Computer literate, ideally with an admin background
- Putting customers at the forefront of everything we do

Benefits/Detail:

- A Basic salary of £24,000 plus uncapped commission
- Working from home shift work based on 12 week rota. Earliest shift starting at 8am latest shift finishing at 9pm
- Working 2 Saturdays in every 12
- Required to work bank holidays unless booked as holiday
- 28 holiday days
- For every year worked within the business 1 additional day will be added to your holiday up to 5 years

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£52,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Work from home

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person