Regional Operations Centre Operative

6 months ago

London, United Kingdom Mitie Full time

**REF 37046**

**Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.**

**Do You want to join the leading security company in the UK?**

**Where: Deutsche Bank, London**

**Job Title: Regional Operations Centre Operative**

**Hours: 4 on 4 off rotation (Days, Nights & Weekends & Bank Holidays) (42hrs pw)**

**Hourly Rate: £15.75 per hour**

**What we are looking for**:

- Computer literate.
- SIA Security and CCTV Licence holder.
- A good communicator verbally and in writing.
- Be able to work under pressure as part a close-knit team.
- Be able to work under pressure as part a close-knit team.
- Have a good geopolitical knowledge of the UK&I, Middle East, Africa and CIS regions.
- Have good analytical skills and be able to identify threats that could impact Deutsche Bank property, personnel or reputation.
- Be able to prepare concise and accurate reports and notifications.

**Responsibilities**:
Proactively monitor the security systems in operation within the Regional Operations Centre (ROC) and the Security Control Room (SCR) for the UKMEAR region.
- Respond to alarms and report/record relevant details required to the appropriate vendor.
- Assist the non-control room security staff in response to security and life safety situations.
- Facilitate the routine security systems management of installed equipment (CCTV/access control etc) through regular operational checks.
- Report immediately any/all equipment faults to the relevant vendor.
- Continuous monitoring of Corporate Security approved media sources to identify any potential impact to DB operations or business travel in the region.
- Maintain written communication in accordance with Assignment Instructions (AI's).
- Adhere to the Equal Opportunities/Health and Safety policies on behalf of both Mitie and the client.
- Establish and maintain timely and effective communication between all management levels during incidents, accident, and emergency situations.
- Compile and issue daily Corporate Security updates
- Compilation and issuing of daily Corporate Security travel reports.
- Maintain full understanding of Corporate Security Key Operating Procedures (KOP's) to effectively manage incidents relating to crisis management
- Remain vigilant to safeguard the security of all personnel and assets within each DB premises.
- Respond to emergency situations and assist with emergency building evacuations when necessary.
- Maintain clear, concise radio and telephone communications.
- Remain alert to local/regional events which could potentially impact business operations.
- Remain pro-active in your approach to the role and escalate any concerns you may have to Mitie management.
- Any other duty deemed relevant by contract management.

The responsibilities listed are not exhaustive. The Regional Operations Centre Operative position requires a flexible approach to responsibilities to meet the fluctuating demands of the client.

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