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Administration Assistant

4 months ago

Nottingham, United Kingdom CT Skills Full time

**Job Title: Administration Apprentice**

**Apprenticeship Qualification: Business Admin Level 3**

**WHO is it with?**

**NCGPA**

**COMPANY Address**

79A Upper Parliament Street

Nottingham

NG1 6LD

**Working Hours**:
**37.5**

**Fixed Rate**

**£6 per hour**
- **About the Employer**:_
- **Nottingham City General Practice Alliance (NCGPA) was formed in 2016. We are Nottingham City’s first GP Federation, often referred to as NCGPA or the Alliance. Our members consist of NHS GP practices in Nottingham City, who cover a population of over 336,000 patients.**_
- **As a federation, we promote, support, and facilitate the collaboration of GPs and their workforce throughout our city. Examples of our work to date include developing networks whereby tasks and resources can be shared, empowering frontline practice staff to become active sign posters for their patient communities and launching GP+, the city’s first-ever evening and weekend GP service.**_

**About the Role (Brief Overview)**:
A new role has been created to support the Practice Liaison Manager and Development Lead with efficient and effective administration support within Nottingham City General Practice Alliance. Using their own initiative to manage their own workload, supporting a variety of different areas of the Alliance, including communications, project work and general administrative duties.

**And Day to Day?. You will be Responsible for**:

- Supporting the Practice Liaison Manager and Development Lead with effective and efficient administration
- Supporting the Practice Liaison Manager and Development Lead with project work
- Handling sensitive and confidential information, including data entry.
- Undertake word processing tasks, using Microsoft Word and Excel.
- Supporting the maintenance of the premises portals.
- Liaising with third party contractors to support the Facilities Officer.
- Ad hoc covering of reception duties.
- Supporting the Practice Managers with arranging the rotas and locum bookings.
- Taking the minutes and arranging the agenda for Formal Practice Meetings.
- General office management duties such as ordering stationary.
- Diary management and arranging appointments and booking meeting rooms.
- Supporting the HR Team to arrange mandatory training bookings for staff

**Confidentiality**

While seeking treatment, patients entrust us with, or allow up to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information may only be divulged to authorised persons in accordance with the Federations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Skills Required**:
Communication skills

Analytical skills

IT Skills

Logical

Attention to detail

Team working

Organisation skills

Creative

Customer care skills

Initiative

Problem Solving skills

Non judgemental

Presentation skills

Patience

Administrative skills

**Minimum Qualifications Required**:

- GCSE - English and Maths (Grade C or above)

**And the Long-Term Opportunities?**

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

**Company Benefits**:
25 days annual leave

NHS pension

Flexible working

Career development

**Job Types**: Full-time, Apprenticeship

**Salary**: £6.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- PLEASE NOTE: This is an Apprenticeship Opportunity. If this is NOT of interest, please do NOT apply

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location